- Joined
- Apr 9, 2009
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- 2,073
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- Ithaca NY
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Mr. Drums, haggling has always been a part of retail? Where do you live? Are you stuck in the middle ages mid-east bazaar way of life? Retail has never been about haggling. Do you work retail? Do you have to deal with people who come in on a day to day basis, find some small thing to complain about like, "Oh, I can't get this computer at the discounted price because I don't get cell service at my house so I can't sign up for a data plan, but you should definitely give me a deal on a different computer just because I'm too cheap to pay for DSL at my house." Do you have any idea how rude that is? A) It costs our company money, because there is little to no mark-up on our PCs, b) it costs us money because instead of being able to help other customers who aren't total jerk-wads (who then end up leaving because nobody is assisting them), we have to focus on trying to please this one person so they don't run around and badmouth the company costing us future sales and business, and c) it costs us money because after something like that, salespeople are put off by customers because it seems like everybody is looking for a hand out, making us less likely to try as hard to help people out.
So, I'm not sure what you're basing that on, but last I knew, haggling died at the bazaar, and while flea markets still exist, a retail outlet ISN'T ONE OF THEM.
So, I'm not sure what you're basing that on, but last I knew, haggling died at the bazaar, and while flea markets still exist, a retail outlet ISN'T ONE OF THEM.