Mail Problems

[Jackgeorge15]

Mail can load emails from my ISP's server but will not send them except for test emails to myself and my wife who is another mailbox on the same account. An email to anyone else or on another account fails, despite using recommended settings etc. AppleCare so far have been unable to fix. This appears to be a recurring problem. I'm using a 15" MacBook Pro with OSX 10.8.5

 

[RadDave]

Mail can load emails from my ISP's server but will not send them except for test emails to myself and my wife who is another mailbox on the same account. An email to anyone else or on another account fails, despite using recommended settings etc. AppleCare so far have been unable to fix. This appears to be a recurring problem. I'm using a 15" MacBook Pro with OSX 10.8.5

Hello - please tell us what AppleCare advised and what steps you have taken - frustrating to make suggestions (such as rebooting your computer and power recycling your modem/router) that have already been done w/o success.

But just one - my wife was having an issue w/ her Yahoo account on our iMac (OS 10.10.2), so I finally deleted her account and then set it up again - the problem disappeared; as long as your ISP is using IMAP, your information should be left on their servers. Dave