I have a Macbook Pro Retina 15" and it will continually freeze up and I'll have to restart it using the power button. When I log back in I'm told the computer had to restart due to a graphics error and when I check the console it will list a huge number of Kernel Panics, at least 20.
This happened before and I went to the Apple store, they told me it was a faulty graphics card and whenever my computer switched to the integrated graphics - because this only happened when opening Photoshop, or watching Netflix - and replaced my logic board. But now I'm having the same issue again.
I was able to visit the same Apple store again briefly and the guy was pretty unhelpful, telling me to take note of the programs that cause the computer to freeze up even though I told him exactly what they were.
I wasn't able to leave it with them for them to run some tests because I'm in college majoring in graphic design and need it every day. However, tomorrow I'm going back to the store and figured I'd turn to you guys to see if you could give me any helpful information I could relay to them to possibly help speed up the process of fixing my computer.
I'm just wondering what the chance of getting two faulty graphics cards/logic boards is or if it could be something else in my computer causing the graphics error?
Incase it helps, my specs are
MacBook Pro (Retina, 15-inch, Late 2013)
Running Yosemite 10.10.1 (I know Yosemite isn't causing the problem because it happened before updating to Yosemite.)
2.6 GHz Intel Core i7
16 GB 1600 MHz DDR3
Intel Iris Pro 1536 MB
Thanks is advance, sorry about the long post! Look forward to hearing your thoughts on the matter.
This happened before and I went to the Apple store, they told me it was a faulty graphics card and whenever my computer switched to the integrated graphics - because this only happened when opening Photoshop, or watching Netflix - and replaced my logic board. But now I'm having the same issue again.
I was able to visit the same Apple store again briefly and the guy was pretty unhelpful, telling me to take note of the programs that cause the computer to freeze up even though I told him exactly what they were.
I wasn't able to leave it with them for them to run some tests because I'm in college majoring in graphic design and need it every day. However, tomorrow I'm going back to the store and figured I'd turn to you guys to see if you could give me any helpful information I could relay to them to possibly help speed up the process of fixing my computer.
I'm just wondering what the chance of getting two faulty graphics cards/logic boards is or if it could be something else in my computer causing the graphics error?
Incase it helps, my specs are
MacBook Pro (Retina, 15-inch, Late 2013)
Running Yosemite 10.10.1 (I know Yosemite isn't causing the problem because it happened before updating to Yosemite.)
2.6 GHz Intel Core i7
16 GB 1600 MHz DDR3
Intel Iris Pro 1536 MB
Thanks is advance, sorry about the long post! Look forward to hearing your thoughts on the matter.