Good evening all
How are you all tonight?
You may have noticed in the thread called "I feel screwed over" in the Laptops forum that I did a pretty nasty rant. I hope none of you take that the wrong way and think i don't like apple. That is far from the truth.
I also like ranting
Thanks all.
We all like to get our frustrations out iRye. Bet we've all got a story or two.
Here's one of mine - Spent $1000 on a Samsung DirecTV DVR.
Died after 8 months - warranty was 12 months.
Samsung tech support staff was great - helpful, willing to get it fixed - only there were no parts, but should have some in within a couple of weeks.
Samsung corporate however, not so responsive to their customers needs - found out I wasn't the only one with a dead $1000 piece of electronics.
5 (yes, five) months later - still no part - no new machine - still without a replacement - and without a receiver for one of my TV's -
Samsung's options available to me were: 1) continue waiting or 2) take the $450 model in full trade for my $1000 model.
Well, I'll just say that Samsung has not been on my list for the last 3 high end TV's I've purchased, nor will they be back in my good graces for a long, long time.