iTunes Match issue

[thirdeyeblind82]

Hello guys,
I'm so sick of all the apple flaws in the last years and a discover a new one in iTunes Match.
Looks like I can't activate anymore Match on my iPhone cause I always have the same message "This device is already associated with an apple ID".

I tried everything to solve this problem but nothing seems working!
You're my last hope guys!

Does anybody experienced this problem?
Thanks

 

[chscag]

How many Apple IDs do you have? And is your iPhone registered with your Apple ID or with someone else's? The error you're getting usually happens when you're using a device that has another Apple ID associated with it, not yours.

 

[thirdeyeblind82]

I have two different apple ID, one english and one german, but I used the german one just to download some app for my bank.
For the rest I use the english one where I bought iTunes Match.

 

[chscag]

You must have used a different Apple ID for your iPhone because it doesn't line up with the one you used for iTunes Match. You need to call Apple customer service and get it straightened out.

 

[thirdeyeblind82]

Do you think it's possible to contact them online? I'm not so happy to make a phone call to the United States!

 

[chas_m]

There's no need to call or contact anyone. Just switch your "store" back to the one you signed up for by logging out of the German store, then log into the correct store (as seen at the bottom of the main page).

Then iTunes Match will work again.

 

[thirdeyeblind82]

There's no need to call or contact anyone. Just switch your "store" back to the one you signed up for by logging out of the German store, then log into the correct store (as seen at the bottom of the main page).

Then iTunes Match will work again.

No, the problem is still there even if I switched back to the english store with the original apple ID.

 

[chscag]

No, the problem is still there even if I switched back to the english store with the original apple ID.

That's because your device (iPhone) is registered under a different Apple ID. I'm assuming you're in Germany now? Are you close to an Apple store?

 

[thirdeyeblind82]

That's because your device (iPhone) is registered under a different Apple ID. I'm assuming you're in Germany now? Are you close to an Apple store?

Yes, now I'm in Germany.
Actually I didn't think about visiting an apple store... I'll try this evening.