iTunes has gone wonky on me

Joined
Dec 11, 2011
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NYC
Your Mac's Specs
2019 MBPro 16" wi/Retina Display, iPhone 15 Pro Max, MBPro 13" (2021).
Out of nowhere, when I click on the iTunes symbol in my dock, a blank gray text box appears and my only option is to click "Okay." Nothing else. My AppleCare has run out (2011) and all IOS and iTunes updates are there.

Any ideas would be really appreciated. Thank you.
 
Joined
Nov 29, 2010
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Your Mac's Specs
PPC Mini, 10.4.11. Intel Mini, 10.6.8. MacBook Pro, 10.14.6. M1 MBA 11.6.3 iPhone 5 iOS 12.5,
Drag the iTunes icon from the Dock, and then try running iTunes from your Applications Folder.
 

Slydude

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Your Mac's Specs
M1 MacMini 16 GB - Ventura, iPhone 14 Pro Max, 2015 iMac 16 GB Monterey
Not sure what's going on but try running iTunes from another user account on the Mac. If it works there that suggests a corrupted preference file might be the culprit.
 
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Your Mac's Specs
2011 27" iMac, 1TB(partitioned) SSD, 20GB, OS X 10.11.6 El Capitan
Try starting iTunes but hold down the option key when doing so and then navigate to where your normal users iTunes library is located. That may help get it un-confused and start working properly.
 

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