Can't open documents on OFFICE for Mac

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Please Help! All of a sudden I can't open any of my saved docs on Office for Mac, word, excel. I get a message saying I can't open because of invalid characters? Microsoft won't help unless I pay the $. Any suggestions?
 
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I think you might have a corrupt font. What OS version do you have?
 
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Thanks for your reply. OS version 10.9.4. Next to start up disc it has this []\ I think this is part of my problem but don't know what to do about it!
 
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I'm not sure how to go about fixing a corrupt font, if that's the problem. If you want to chase that rabbit, use a search, either here or on the web. I was hoping that by getting you to define your OS, someone else would be able to help. I still use 10.6.8
 
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Thanks for your reply. OS version 10.9.4. Next to start up disc it has this []\ I think this is part of my problem but don't know what to do about it!

From the finder menu, choose Go > Computer. In the displayed window, select your hard drive name. Then press the enter/return key - which should select the text of the drive name ready for changing. Change the name to something straightforward - usually it is "Macintosh HD".

See if that helps your problems any.
 

chscag

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I'm going to close this thread because we have double post by the OP. Please refer to his other posts in this thread where it was discussed.
 
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