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Guess we found our problem. Today i tried the HDD with my friends 2014 DELL laptop running windows 8, with USB 3.0, guess what, the light on HDD is on but DELL doesn't see my HDD.
My sony vaio was running on windows7 and USB2.0, which worked absolutely fine with HDD.
Like you said earlier, "Works with Windows® 7, Windows Vista®, Windows® XP", either this bloody HDD is not supporting USB3.0, or this just works on those three OS...Though seagate claims it should work on USB3.0.. am not sure....
Either could be true. Seems short-sighted on Seagate's part. Thanks for letting us know.