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Apple launches 1st generation iPod nano replacement program

dtravis7

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iWhat said:
I just received a brand new iPod nano (silver) today. I think I was pretty confident in getting the current gen, when I saw the serial number didn't seem anywhere near the likes of an old iPod nano's serial number in the email I was sent beforehand. Very excited to have it!
Click to expand...

I really love mine so far. I do a lot of walking long distances and the Pedometer comes in handy and even used the radio a time or two! :D
 
iggibar

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dtravis7 said:
I really love mine so far. I do a lot of walking long distances and the Pedometer comes in handy and even used the radio a time or two! :D
Click to expand...

I've been thinking of getting one to use as a watch, along with the usual iPod features. What do you think of the watch app/feature?
 
dtravis7

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iggibar said:
I've been thinking of getting one to use as a watch, along with the usual iPod features. What do you think of the watch app/feature?
Click to expand...

Funny you would ask that! I forgot to mention the watch part. You can change the face with 18 different faces and it looks great as a watch. Thinking of doing that myself. Apple has a bunch of Watch bands for it also at the Apple Store.
 
Nikonshooter

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I sent mine in back in November, have yet to hear anything. Even if I sign into my Apple account online, there is no mention of it. Getting a little worried now.
 
FritzDaCat

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Nikonshooter said:
I sent mine in back in November, have yet to hear anything. Even if I sign into my Apple account online, there is no mention of it. Getting a little worried now.
Click to expand...

I wouldn't worry. I sent mine back on Nov 22 and just received the new one this week (Dec 27). It shouldn't be much longer.
 
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Going to send mine in tomorrow.
That would be great if they replaced it!
 
dtravis7

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Nikonshooter said:
I sent mine in back in November, have yet to hear anything. Even if I sign into my Apple account online, there is no mention of it. Getting a little worried now.
Click to expand...

Did you get an email that they received your old one? Maybe because you not in USA it's taking longer. I hope so anyway and hope you hear something soon!
 
iggibar

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dtravis7 said:
Funny you would ask that! I forgot to mention the watch part. You can change the face with 18 different faces and it looks great as a watch. Thinking of doing that myself. Apple has a bunch of Watch bands for it also at the Apple Store.
Click to expand...

Yeah, I got to play with it at the Apple store while I was in DC for christmas. I tinkered with it for a good 15-20 minutes, and looked at the LunaTik LYNK. I'm probably going to get them as a birthday present for myself:)
 
Nikonshooter

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dtravis7 said:
Did you get an email that they received your old one? Maybe because you not in USA it's taking longer. I hope so anyway and hope you hear something soon!
Click to expand...

No Dennis, nothing other then the Ups guy picking it up and that's it.
 
dtravis7

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XJ-linux

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I never received confirmation emails. The only emails I received were the ones letting me know the replacements were on their way. You are probably fine. My first replacement email was on Monday. The unit arrived yesterday.
 
iWhat

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Nikonshooter said:
I sent mine in back in November, have yet to hear anything. Even if I sign into my Apple account online, there is no mention of it. Getting a little worried now.
Click to expand...

I opted into the replacement program on November 13. Don't remember at all, when I received my box to send in my iPod nano. Then I got my iPad nano just a few days ago (of course). But that duration is probably only typical for the U.S.

Also, I only only got an email, when I opted into the program, and another email when Apple sent the new iPod nano out.
 
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I'm surprised, normally companies wouldn't even care, especially 5 years AFTER they were manufactured. And then to offer an updated iPod Nano, well, proves Apple do care about consumers.

- Deadmac
 
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Finally, after waiting since November 15th, my new Nano will be here Monday. I lucked out, as it will be a brand new 6th Gen Nano rather than a referb gen 1. So, cant complain. ****, the fact that it was replaced at all is awesome, especially since I didnt have any issues with the battery to begin with.
 
dtravis7

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To me it was worth the wait but you sure had to wait a long time, but in the end I think you will be happy.
 
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I just received an email to say mine is now on the way. It has taken quite a while, but part of that is the Christmas delay on shipping.

Amazingly, when I entered the Serial Number of the replacement iPod on the Apple website, it comes up as a 6th Gen Nano!!

Shame I bought one of those quite recently, but still amazing that I will get a current model Nano to replace an old one I had long ago 'archived' in a drawer and which had never shown any problems anyway.

Amazing service Apple.

Now if they could just find some sort of problems with iPhone 3G ......... :Smirk:
 
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It arrived today - an 8GB silver 6th Gen iPod Nano!!!

Not in a proper box, so I assume it is a refurbished one.

Shame I went ahead and bought a 16GB one last month (just before this issue was announced), after much deliberation :)


Still an amazing service from Apple regarding a device I hadn't used for years.
 
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The second one arrived yesterday.

So instead of a 2GB and a 4GB 1st Gen iPod Nano, I have two 8GB 6th Gen ones. Both refurbished (I assume) but still definitely superior in every way to the originals - especially as I had effectively pensioned off the originals long ago.

Just wish I hadn't bought a 16GB 6th Gen iPod Nano last year during the Thanksgiving Monday event :)

I cannot imagine any other Manufacturer doing something like this for a product so old. Well done Apple.
 
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How long did it take to get your box to send the iPod back. It has been 9 days and I haven't gotten my box yet. Is that normal?
 

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