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<blockquote data-quote="Applet" data-source="post: 1824273" data-attributes="member: 273662">thanks for suggestion Ian, tried it on one of my 2 ipads, and it was indeed 'updated' over the air, going through the whole process, now have update version 9.3.5 (13G36) not sure if thats an update. when tried to download ''youtube'' app it says it needs ios 10.0. please see attachment. when it is connected to itunes via cable it says&nbsp; 'IOS 9.3.5 Your software is up to date' but its obviously not up to date.the other ipad Model is 'MD532ZP/A' has version 8.1.3 (12B466) doesnt allow over the air updating. it needs to be connected to itunes where l get the two choices again 'set up as new ipad' or&nbsp; 'restore from this backup' so guess for this ipad l have to choose one of the 2 choices to update to ios 12?why is the first ipad saying 9.3.5 is up to date, and other has choice to update to 12?thanks for help[ATTACH=full]30062[/ATTACH][ATTACH=full]30063[/ATTACH]</blockquote>

[QUOTE="Applet, post: 1824273, member: 273662"] thanks for suggestion Ian, tried it on one of my 2 ipads, and it was indeed 'updated' over the air, going through the whole process, now have update version 9.3.5 (13G36) not sure if thats an update. when tried to download ''youtube'' app it says it needs ios 10.0. please see attachment. when it is connected to itunes via cable it says 'IOS 9.3.5 Your software is up to date' but its obviously not up to date. the other ipad Model is 'MD532ZP/A' has version 8.1.3 (12B466) doesnt allow over the air updating. it needs to be connected to itunes where l get the two choices again 'set up as new ipad' or 'restore from this backup' so guess for this ipad l have to choose one of the 2 choices to update to ios 12? why is the first ipad saying 9.3.5 is up to date, and other has choice to update to 12? thanks for help [ATTACH=full]30062[/ATTACH] [ATTACH=full]30063[/ATTACH] [/QUOTE]

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