Trying to update OS - can't get past beachball

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My computer was running slow. It was suggested I update OS. When I click Software Update the progress wheel just spins. I've waited 20 + minutes. Suggestion to get past it?
 
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Your Mac's Specs
MBP 16" 2023 (M3 Pro), iPhone 15 Pro, plus ATVs, AWatch, MacMinis (multiple)
Welcome to the forum.

What Mac? What version are you on and what version are you trying to get to? How fast is your internet connection? We aren't there, so we cannot see what is going you, you have to be explicit in providing us information.
 

chscag

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2017 27" iMac, 10.5" iPad Pro, iPhone 8, iPhone 11, iPhone 12 Mini, Numerous iPods, Monterey
My computer was running slow. It was suggested I update OS. When I click Software Update the progress wheel just spins. I've waited 20 + minutes. Suggestion to get past it?
Welcome to our forums.

Updating almost never cures a slow running computer but rather can make it worse. Please provide specs as requested in the previous reply and we'll try to help.
 

Rod


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Your Mac's Specs
2021 M1 MacBook Pro 14" macOS 14.4.1, Mid 2010MacBook 13" iPhone 13 Pro max, iPad 6, Apple Watch SE.
Also, how much free storage do you have? I echo what chscag has already said, in fact I would go further, updating almost never fixes anything.

PS. All the information requested can be found under the Apple Menu > About this Mac. The Storage can be found under the Storage tab on the same window.
 
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iMac, 21.5",OSX, Mojave Late 2012. Processor 2.7 GHz Intel Core i5. Memory now has 16GB. + macbook
Looks like his computer might have died completely.
 

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