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<blockquote data-quote="bootsontrail" data-source="post: 1795323" data-attributes="member: 296777">In #15, if I choose Normal.dotm from the list, I get something like 'cannot open because there are problems with the contents'In #21, what I get on my screen does not match what the step-by-step instructions say will appear.In User Templates and My Templates, both are now Word defaults. Before I changed, one was Pages and the other was Word, even though they both opened in Pages before when I clicked on them.When I'm in User Templates, Normal.dotm opens named Document1 with the wrong specs when I click on it.When I'm in My Templates, same as above.In both cases, if I rename Document1 as Normal.dotm and Save, the name changes accordingly, but when I look at either file name in the menu, the date is not today, which is July 3.When I quit Word and re-open, the blank doc's name is Template1 with the wrong specs.When I go to the Documents folder on my hard drive, there's a Normal.dotm file dated July 3. When I click on it, it opens as Document1 with the wrong specs.</blockquote>

[QUOTE="bootsontrail, post: 1795323, member: 296777"] In #15, if I choose Normal.dotm from the list, I get something like 'cannot open because there are problems with the contents' In #21, what I get on my screen does not match what the step-by-step instructions say will appear. In User Templates and My Templates, both are now Word defaults. Before I changed, one was Pages and the other was Word, even though they both opened in Pages before when I clicked on them. When I'm in User Templates, Normal.dotm opens named Document1 with the wrong specs when I click on it. When I'm in My Templates, same as above. In both cases, if I rename Document1 as Normal.dotm and Save, the name changes accordingly, but when I look at either file name in the menu, the date is not today, which is July 3. When I quit Word and re-open, the blank doc's name is Template1 with the wrong specs. When I go to the Documents folder on my hard drive, there's a Normal.dotm file dated July 3. When I click on it, it opens as Document1 with the wrong specs. [/QUOTE]

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