I have a client, with an issue with her Safari browser. When she navigates to a site, safari redirects her to a website that totally locks her browser and displays a pop up message with a phone number that she suppose to call. To clear this, I simply force close SAFARI, then when I reopen safari, I quickly navigate away from the redirected page. This stops that lock from happening. Then I go to her browsing history and delete the site.
I thought this was a one time thing, then after a few weeks of not hearing from her, the same hack happens again. According to her, it happens when she navigates to her bank website. It happened again, but this time she said it happened when she was going to another website.
So now, I'm certain that something is going on with her Safari browser or macbook. Any ideas?
I thought this was a one time thing, then after a few weeks of not hearing from her, the same hack happens again. According to her, it happens when she navigates to her bank website. It happened again, but this time she said it happened when she was going to another website.
So now, I'm certain that something is going on with her Safari browser or macbook. Any ideas?