Router reboot

[harvdog47]

Can unplugging a router and waiting 1 minute before reconnecting summon an uncalled for and totally unexpected new network and password (my thinking at the time was xfinity was suggesting this procedure). This happened to me 2 days ago and I Made up a new network name but used the password that was suggested. Now I am worried that this could be a scam. I also had to re-sign into all of my other devices including blinks, laptops, Kasa timers etc. Now I'm feeling I should redo the router network and password to be safe. Can this be done without having to go through thermosetting all devices, TV, and etc. again? Has anyone else had a similar experience.

Thanks,
Harvey

 

[pm-r]

Can unplugging a router and waiting 1 minute before reconnecting summon an uncalled for and totally unexpected new network and password (my thinking at the time was xfinity was suggesting this procedure).

I would strongly suggest you give your regular ISP technical support department of call and ask them your questions and get an answer to your concerns. Your description of your situation sounds rather bizarre to me... At least as I read and understand what you posted.



- Patrick
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[Rod]

Me too, I regularly turn my router off and on here in Indonesia as a means of re-establishing my network speed or failed connect.

Indeed it's the first thing suggested by my ISP any time I report a problem. Nothing like you describe has ever happened as a result.

I suggest that you may have pressed the "Reset" button rather than powering off and on again (rebooting).

If so you have probably erased the installed settings for your provider.

You will need to get those settings from your ISP or get a technician to call in.

 

[Raz0rEdge]

No, just unplugging the router or powering it off for any length of time doesn't reset its settings requiring re-setup.

Most routers do have a tiny button you can push to force a reset if you can't do it through their management interface.

My suggestion is to take the device your ISP gives you and use it purely as a modem. Use your own router that you manage.

I'm on Verizon FiOS and have their 1Gig modem/router, but I don't use any of the WiFi capabilities, just the modem. It then gets connected to my new Deco system that actually powers the WiFi in the house.

The same goes for ensuring that you don't use the default gateway IP for your DNS but switch to something else. Oh and not to use Xfinity's version of "speedtest.net" either.

 

[pm-r]

Indeed it's the first thing suggested by my ISP any time I report a problem. Nothing like you describe has ever happened as a result.

Same here, plus a computer restart or shut down weight and reboot procedure and let the router get everything reestablished properly but never any goofy stuff happens, just a normal reestablishment that usually fixes the problem.



- Patrick
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