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Apple Computing Products:
macOS - Apps and Programs
Problem opening docs in Word 2008 (from Windows server)
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<blockquote data-quote="TedTheMovie" data-source="post: 1324177" data-attributes="member: 222720"><p>Hi,</p><p></p><p>I'm having a problem opening files shared from a Windows server (SBS 2011), connected by SMB from a Mac (OSX 10.6). I'm not sure whether the solution lies on the Windows side or the Mac side.</p><p></p><p>When attempting to open a Word document (docx format) in Word 2008, the following error comes up:</p><p></p><p>--------------------------------</p><p></p><p>The file is locked for editing.</p><p></p><p>Locked by: another user</p><p>Filename: whatever.docx</p><p>You can open this file as read-only.</p><p></p><p>[Cancel] [Read-Only]</p><p></p><p>--------------------------------</p><p></p><p>Clicking Cancel closes the document. Clicking Read-Only opens the document opens in read-only mode. However, some period of time later, another message comes up:</p><p></p><p>--------------------------------</p><p></p><p>The file sharename:subfolder:subfolder:whatever.docx is available. Do you want to edit it now?</p><p></p><p>[Cancel] [Read-Only]</p><p></p><p>--------------------------------</p><p></p><p>Relevant information:</p><p></p><p>* No one else has these files open.</p><p>* It occurs with all Word documents shared from the server.</p><p>* It does not occur with Word documents copied to the Mac and opened locally.</p><p>* It does not occur with any other file type, including Excel files. All files other than Word documents open fine from the beginning.</p><p>* Word files open fine on a PC.</p><p>* The time between file open and availability varies from 4 minutes to around 10 minutes.</p><p>* On the initial error message, where I wrote "another user", that is not a placeholder for a user name. It actually just says "another user".</p><p>* I have looked into the possibility that there are left over hidden temp files related to these documents, but that is not the case.</p><p></p><p>If anyone has any ideas, I would appreciate it.</p><p></p><p>Thanks.</p></blockquote><p></p>
[QUOTE="TedTheMovie, post: 1324177, member: 222720"] Hi, I'm having a problem opening files shared from a Windows server (SBS 2011), connected by SMB from a Mac (OSX 10.6). I'm not sure whether the solution lies on the Windows side or the Mac side. When attempting to open a Word document (docx format) in Word 2008, the following error comes up: -------------------------------- The file is locked for editing. Locked by: another user Filename: whatever.docx You can open this file as read-only. [Cancel] [Read-Only] -------------------------------- Clicking Cancel closes the document. Clicking Read-Only opens the document opens in read-only mode. However, some period of time later, another message comes up: -------------------------------- The file sharename:subfolder:subfolder:whatever.docx is available. Do you want to edit it now? [Cancel] [Read-Only] -------------------------------- Relevant information: * No one else has these files open. * It occurs with all Word documents shared from the server. * It does not occur with Word documents copied to the Mac and opened locally. * It does not occur with any other file type, including Excel files. All files other than Word documents open fine from the beginning. * Word files open fine on a PC. * The time between file open and availability varies from 4 minutes to around 10 minutes. * On the initial error message, where I wrote "another user", that is not a placeholder for a user name. It actually just says "another user". * I have looked into the possibility that there are left over hidden temp files related to these documents, but that is not the case. If anyone has any ideas, I would appreciate it. Thanks. [/QUOTE]
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Apple Computing Products:
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Problem opening docs in Word 2008 (from Windows server)
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