Please Please Help :(

[MinaMACMan]

Hello all,

I am here at the Hotel/Condos Owned by The Company I work for.

Their Wired Network is down in the building I am in. But the Wireless is still good.

Where is the problem u Say??!

Well here is the deal, The SSID is not Broadcasted. I have to type it. No problem there. But the trick is The Wireless Network is WEP Encrypted.

I have the Key.. SOunds good so far.

The worst part is there is this one extra setting... Key Index Number.

On my Windows Laptop I get the option to Put in the Key Index Number (totally different than the WEP KEY) which happens to be the number 2.

But I don't know how to do that on my New MacBook. PLEASE HELP.

So just to recap the info I have is as follows:

SSID: <---- I have that.
WEP Key: <---- Got that too
Network Auth: Open
Encryption: WEP
Key Index Number: 2

 

[dtravis7]

Most routers I have worked with have a Key Index with 4 choices allowing for different keys and you can select which one to use. I would just put in the SSID and WEP key and it should work unless this is something new that I have never seen.

 

[MinaMACMan]

Hey D.

I tried that. But No luck

It is very specific about Key = 2 and nothing else

Is there a way to be able to change the default on the MacBook side to match what the router wants?!

 

[dtravis7]

How long is the key? Is the key HEX? How many digits?

Be sure of your settings in OSX.

 

[MinaMACMan]

Yeah I know those settings.

Actually the funny thing is, I was able setup the Network and I entered the WEP Key, which is in the following format abcd_12341234

On the airport Icon I can see that I am connected to the network, but I still can't access the web and I can bet money on it that its probably because of that darn bloody Key Index Number crap

I really need it to work

 

[dtravis7]

Yeah I know those settings.

Actually the funny thing is, I was able setup the Network and I entered the WEP Key, which is in the following format abcd_12341234

On the airport Icon I can see that I am connected to the network, but I still can't access the web and I can bet money on it that its probably because of that darn bloody Key Index Number crap

I really need it to work

I have never seen that Key Index in OSX but never had problems hooking to a system using that. Something is wrong somewhere. Sometimes they say to put a $ in front of the key. Again how many digits is the key? 26?

 

[MinaMACMan]

I am guessing its an ASCII Key format.

So it 13 charachters just like the example above but different letters and number but same exact length/format, underscore included

 

[dtravis7]

I would try setting the WEP in OSX to WEP 40/128Bit ASCII. That setting is very important or it will not work.

 

[MinaMACMan]

Hey d,

I tried that as well but to no avail

Oh well, they are gonna fix the network in my room so we'll see at least I ca go online Wired.

 

[dtravis7]

All I can tell you is there is no setting like that in OSX and it's used in every router I have ever worked with to select one of 4 keys. Hope the Wired gets fixed for you.