OWC Envoy Pro always "resets" (turns on and off) when I try to put data on the drive. Is there a way to fix this issue?

[iKokomo]

I have an OWC Envoy Pro for Apple SSDs that worked perfectly until recently everytime I try to put data on the drive (after a few seconds of putting the data on) the drive would "disconnect" and "reconnect."

I have tried formatting the drive in NTFS, APFS, FAT, and Mac OS Extended with at least a 2 pass format. I also ran the built-in mac first-aid. This lengthy process did not cause the drive to reset as putting data onto the drive did.

I also physically removed the drive and reseated it in the enclosure.

I was wondering if the drive is dead, or if I need to do some deeper-level formatting in order to get this thing up and running again?

Thanks!

 

[pm-r]

I was wondering if the drive is dead, or if I need to do some deeper-level formatting in order to get this thing up and running again?

Have you not called OWC support number and ask them.

That's the first step I would take.


- Patrick
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