OS X Yosemite. Version 10.10.2

[Beveller]

Version 10.10.3 software update will not install. Message received reads something like 'failed to install due to corruption'. Total of 10 downloads failed to install.

 

[techiesteve]

Sounds as if the download may be corrupting. If you are updating via the App Store and Updates, try downloading the updater from https://support.apple.com/downloads/. If that isn't successful, try downloading the combo updater. Although theoretically not required in your instance, I find the combo updater more reliable.

 

[Beveller]

Thanks Steve,
The message from Apple support- combo updates is: 'OS X Yosemite 10.10.3 Supplemental Update can't be installed on this disk. This volume does not meet the requirements for this update'. WHAT does that mean?
Beveller.

 

[MacInWin]

Maybe the corruption is on the hard drive, not in the download. I'd suggest running Disk Utility and do a Repair to see what happens.

 

[chscag]

I agree with Jake. We've seen this occur before and it usually indicates a problem with the receiving hard drive. OS X updates will not install to a drive that needs repair.

 

[Beveller]

Thanks chaps for your responses, time and help. The disk utility route response was: 'The volume recovery HD appears to be OK' and 'The volume Mackintosh HD appears to be OK'. Maybe another attempt at a download is indicated. We have power utility 'load shedding' here and in addition ADSL line frequent failure so the down load time on 1.05GB is like 13 hours- a hassle . So maybe i should just leave it and wait for the next update?

 

[bobtomay]

Thanks Steve,
The message from Apple support- combo updates is: 'OS X Yosemite 10.10.3 Supplemental Update can't be installed on this disk. This volume does not meet the requirements for this update'. WHAT does that mean?
Beveller.

That means you have not yet installed the 10.10.3 update.

The "supplemental" update is not the "combo" update and the "supplemental" update not will install until after the 10.10.3 update has already been installed.

10.10.3 Combo update

10.10.3 Supplemental update 1

However, I would suggest you boot into the Recovery partition, head for Disk Utility and do a repair of the drive to see if there are any issues. Report back any errors received during the repair.

 

[Beveller]

Disk Utility indicates "the volume Macintosh HD appears to be OK". Let's end this thread. As a layman computer user the fact that Apple sends a notification of an update then invites click on download then does not install is sadly disappointing.

 

[akatyk]

I had trouble updating from 10.10.2 to 10.10.3 but of a different sort.

Try to reinstall the OS. Let me know if you want some guidance on that

When reinstalling, it will install the latest version. Will take some time, however, if you're on a slow connection.

 

[MacInWin]

Disk Utility indicates "the volume Macintosh HD appears to be OK". Let's end this thread. As a layman computer user the fact that Apple sends a notification of an update then invites click on download then does not install is sadly disappointing.

We can end the discussion, but I wanted to say that the failure to install is not a failure of Apple, but something in your system. Millions of users have successfully performed that update. DU doesn't do an exhaustive check of the drive, so getting that message is not authoritative. As it says, the drive "appears to be OK." Not that it is fully OK, but to DU it appears that way. There are failure modes of drives that DU is not designed to detect, but which will interfere with system installation. I'd suggest you do a full backup and keep it current. That drive is most likely going to fail soon.

 

[Beveller]

I just recently installed a Seagate 1TB USB 3.0 portable drive for back-up. Maybe that caused the trouble. I shall keep it up to date and await the fateful drive failure. That will make it the third drive that i have destroyed. One Microsoft XP. One Linux Ubuntu and now this. I have done other successful updates since this problem with OS X 10.10.3.

 

[MacInWin]

I just recently installed a Seagate 1TB USB 3.0 portable drive for back-up. Maybe that caused the trouble. I shall keep it up to date and await the fateful drive failure. That will make it the third drive that i have destroyed. One Microsoft XP. One Linux Ubuntu and now this. I have done other successful updates since this problem with OS X 10.10.3.

But updating an application, which I presume was the "other successful updates" is not as intrusive as updating the operating system. Which is why a drive can appear to be just fine until along comes an update to the OS and you get an error about it.

One thing you can try, if you want, is to completely reinstall Yosemite, reformatting and installing from scratch. Then restore from your backup. IF there are drive problems, that will definitely disclose them as it tries to format, but if the problem is fixable, that may repair it and get you back into business.

 

[Alanw]

I was having a similar problem with the 10.10.3 download that Beveller had. Tried 3 times from the App Store with no luck. Tried the 10.10.3 Combo Update suggested by Bobtomay above and it worked no problem. Thanks Bobtomay.

 

[Beveller]

Thanks for the generous response. Combo download is now running. I see it goes to a file in downloads.
2GB calculated to take 24 hours. This is an iMac with 960GB of available hard drive space. Difficult to understand why it should be giving trouble.

 

[TattooedMac]

I was having a similar problem with the 10.10.3 download that Beveller had. Tried 3 times from the App Store with no luck. Tried the 10.10.3 Combo Update suggested by Bobtomay above and it worked no problem. Thanks Bobtomay.

And I have downloaded a 16GB Game through the Mac App Store, to be told when I ran it, that it is corrupt, and need re-downloading. It happens, is what I'm saying.

2GB calculated to take 24 hours. This is an iMac with 960GB of available hard drive space. Difficult to understand why it should be giving trouble.

2GB in 24hrs can mean either, your internet speeds are slow, or the Apple Server is throttled and this is the reason its taking so long.
Having a iMac w/ a 960GB HD doesn't make any difference to the OS not taking the download. The Combo Update should work, but if it doesn't, you might have to hit it with Oynx before it takes.
If it still gives it grief, them you have bigger issues.

 

[akatyk]

Don't forget that the third alternative is to reinstall the OS which gets you the latest (10.10.3). Combo failed for me but reinstall worked - didn't have to delete the OS so personal files stayed. All works fine few days later.

 

[Beveller]

I aborted combo download. 25 hours is too long. I ran Disk Utility which gave the following messages: Repair disk permissions. Warning: SUID file "System/library/Core S... has been modified & will not be repaired. User differs on "private/var/db/displaypolicyd";: should be 0:group is 244.
Repair Disk not available because the selected disk contains your home directory and can't be unmounted.
Oh my gosh! what does all that mean?.

 

[chscag]

Oh my gosh! what does all that mean?.

You can ignore the permissions error. However, the other message is telling you that you can't repair the disk you're running the program from because the disk is in use. (It's mounted.) Run Disk Utility from your Recovery Partition. Reboot and hold down the command plus the r key. Select Utilities, Disk Utility, and do the repair from there. Let us know.

 

[Beveller]

I am struggling with chscag suggestion to 'run utility disk from recovery partition' When i get to utility disk it shows two hard drives: i)1TB APPLE HDD HTS5... ii) MACINTOSH HD. (Two drives?). Then i can't find Recovery Partition. akatyk suggestion to reinstall OS X I can do- just undecided. I'm inclined to just wait for the next new OS.

 

[MacInWin]

What chscag was trying to tell you was to boot into the Recovery Partition and then from there run Disk Utility and test/verify/repair the hd. To boot into Recovery Mode, read this. Once it's booted, invoke Disk Utility. On the right side you'll see the HD and the partition of the HD. I think your drive is a 1TB Apple HDD HT... and the partition is named Macintosh HD. Select the Macintosh HD partition and verify/repair the drive. It make take a while. Recovery partition is normally hidden from view.