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Message: <blockquote data-quote="Kathie" data-source="post: 20209">I just got off the phone with Apple. Just ordered my first iMac. The 17" with 512 or RAM and AppleCare. After a rocky start with the company I have high expectataions from Apple and their product.  I ordered a year ago, was told one quote on the phone and was charged a higher quote on my card, so I cancelled the order.  This time around I got hold of a very rude and lackadaisical rep who all but yawned in my ear.  Since I believe in second chances I found another rep , got all my questions answered without the attitude I first encountered, and am now awaiting the delivery.  <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite1" alt=":)" title="Smile    :)" loading="lazy" data-shortname=":)" /></blockquote>