Not receiving email notifications to subscribed threads.

[Rod]

What is vBulletin ? Sorry but it seems like a factor and I don’t know what it is, do we all use it or is it limited to some networks?


Sent from my iPad using Mac-Forums

 

[pigoo3]

What is vBulletin ? Sorry but it seems like a factor and I don’t know what it is, do we all use it or is it limited to some networks?

vBulletin is the name of the software that the website runs on.

- Nick

 

[Rod]

vBulletin is the name of the software that the website runs on.

- Nick

Aha, so we all use it.


Sent from my iPad using Mac-Forums

 

[Rod]

@Patrick, non of the Notification boxes are checked in my preferences either. I’m not sure what that option is for but it doesn’t stop me receiving notifications.


Sent from my iPad using Mac-Forums

 

[pigoo3]

Aha, so we all use it.

Yes we all interact with it (vBulletin) each time we visit the site...or receive messages from the site.

- Nick

 

[pigoo3]

I think that we've heard from enough members confirming that they're receiving subscribed thread email messages just fine...that it's not a website software or website setting issue. It's got to be an individual member settings issue...an email receiving issue...or something else on an individual users computer causing the issue.

My personal experience is...each time this thread receives a new reply...I'm receiving a notification email.

- Nick

 

[krs]

My personal experience is...each time this thread receives a new reply...I'm receiving a notification email.
- Nick

You should really only get one notification email per thread until you visit the site again, but I also get several at once, two in the last few minutes.
Not that I mind - better one too many than missing one.

 

[pigoo3]

You should really only get one notification email per thread until you visit the site again...

Depends on an individual members setting. One of the thread subscription notification settings is "Instantly, using email". Which means an instant email for each reply for each thread subscribed to.

If someone chose a different notification setting...such as "Daily, using email"...then a single notification email/thread/day may represent multiple new replies for each thread subscribed to.

-Nick

 

[krs]

Depends on an individual members setting. One of the thread subscription notification settings is "Instantly, using email". Which means an instant email for each reply for each thread subscribed to.

If someone chose a different notification setting...such as "Daily, using email"...then a single notification email/thread/day may represent multiple new replies for each thread subscribed to.

-Nick

Nick,

That is not what I was referring to - that is yet another setting.
I was referring to the note I bolded below in the notification email.
I see that in other forums as well - one will only get one notification email for a thread until one visits the forum again.
This prevents ones inbox getting filled up with multiple notifications of the same threads if one is not visiting the forum for a while.

Rod has just replied to a thread you have subscribed to entitled - Not receiving email notifications to subscribed threads. - in the Community Suggestions and Feedback forum of Apple iOS MacOS Help | Fix Mac iPhone iPad | Buying Tips | Mac-Forums.

This thread is located at:
Not receiving email notifications to subscribed threads.

Here is the message that has just been posted:
***************
What is vBulletin ? Sorry but it seems like a factor and I don’t know what it is, do we all use it or is it limited to some networks?


Sent from my iPad using Mac-Forums (Mac-Forums Mobile - Apps on Google Play)
***************


There may also be other replies, but you will not receive any more notifications until you visit the forum again.

All the best,
Apple iOS MacOS Help | Fix Mac iPhone iPad | Buying Tips | Mac-Forums

 

[Slydude]

@Patrick

Please don't take what I'm about to ask as an insult. I ask the following simply because I've had this happen to emails from this very forum: Is it possible that the emails are landing in your spam folder? I've had that happen and it took me forever to figure things out. For a day or two, I didn't realize they weren't coming through. Once I get things sorted out I have to go back every few months and dig them out of the spam folder again.

BTW If you have already checked that feel free to ignore this post. I might well have missed that detail as I was catching up on the thread.

 

[pigoo3]

That is not what I was referring to - that is yet another setting.
I was referring to the note I bolded below in the notification email.

Ok good deal...in post #67 above...this statement wasn't bolded...so I thought it was you making this statement...and not the statement that's included in each email notification.

- Nick

 

[IWT]

I never subscribe to threads, that’s why I only use the “New Posts” section. Then I can read the threads I replied to first. But I come here very often throughout the day.


Sent from my iPad using Mac-Forums

A perfectly reasonable approach, Bob.

My set up is that I get an email from each thread to which I have posted. But sometimes, I come across a thread/post/question which is of real interest to me because (a) I don't know the answer, but would like to, or (b) it's on a topic I feel I should know more about.

In that case, I use Thread Tools and add a Subscription. That keeps me abreast of developments.

Ian

 

[Rod]

Ahh, thanks Ian now I understand the purpose of that screen.

 

[pm-r]

@Patrick
Please don't take what I'm about to ask as an insult. I ask the following simply because I've had this happen to emails from this very forum: Is it possible that the emails are landing in your spam folder?

No offense at all thanks Sly, and I appreciate the suggestion just in case I had missed it.

And yes I have checked by junk mailbox several times just in case something shows up there, and I have even booted up from different bootable clones with different OS versions and my email is all working from all accounts EXCEPT any recent email notifications from mac-forums.

Neither are they showing up in my shawl webmail browser page, and nothing in the JUNK mailbox or settings/rules to delete anything which to me means they are not even getting sent out or received and one reason I questioned whether there was a possibility of the site being black/grey listed.

So I tend to disagree that there is something wrong at my end, but notwithstanding a possibility that some mac-forums setting has gone goofy somehow but not from what I can read. Everything appears to be correct and set accordingly, but obviously something isn't set or doing what it should be according to what is set. Strange and annoying.

I do know I sure hadn't changed any member settings before the problem started about maybe two weeks ago.

I'm sure open to suggestions to get things working again.



- Patrick
======

 

[MacInWin]

Patrick, "junk" and "spam" are two different things. If Shaw has a spam filter, it might not even send it to you at all, but catch it and block it. It won't show in your webmail either. It could be that your ISP thinks the Mac-Forums site is a spammer because of the number of emails that you receive from them. And that number could have ticked up over time to some threshold.

The best way to check that is to establish a second email address somewhere (gmail, for example) and set that as the email address for Mac-forums to see if you then get your notices. If you do, then it's your mail provider. If not, then it probably is in the website itself. Personally, I would be on the former over the latter.

 

[pigoo3]

Patrick, "junk" and "spam" are two different things. If Shaw has a spam filter, it might not even send it to you at all, but catch it and block it. It won't show in your webmail either. It could be that your ISP thinks the Mac-Forums site is a spammer because of the number of emails that you receive from them. And that number could have ticked up over time to some threshold.

Nice explanation & example Jake.

Another example...we had a new member try to register today...they contacted us that they weren't receiving the Mac-Forums new member verification email. When we tried to contact this member via their given email address (@roadrunner.com)...the email bounced back immediately...with a message "all hosts for 'roadrunner.com' have been failing for a long time".

Moral of the story...email issues (sending or receiving) on a members end can also be responsible for why Mac-Forums subscribed thread notifications are not being received. This may not be the reason...but it is a possibility.

- Nick

 

[ferrarr]

Patrick, do you get the Mac-Forums newsletter? Or does that come from a different sender?


Sent from my iPad using Mac-Forums

 

[pm-r]

Patrick, "junk" and "spam" are two different things. If Shaw has a spam filter, it might not even send it to you at all, but catch it and block it. It won't show in your webmail either.

Thanks Jake, and I do know about the differences, and according to my ISP Shaw Tech, they aren't tagging or blocking any emails, and all spams are labelled accordingly but still delivered that I deal with at my end using my Mail.app.

I was going to ask Nick or Charles, or whoever is in charge of the vBulletin settings if I should try changing my mac-forums settings to use another email account I have already set up and see if that fixes things.

I am assuming they will be reading this post and maybe they could post their answer or drop me a PM with an acknowledgement or suggestion of what to do as to changing my email contact address.



- Patrick
======

 

[pigoo3]

Patrick, do you get the Mac-Forums newsletter? Or does that come from a different sender?

Different sender...but should be going to the same Mac-Forums member account email.

- Nick

 

[pigoo3]

I was going to ask Nick or Charles, or whoever is in charge of the vBulletin settings if I should try changing my mac-forums settings to use another email account I have already set up and see if that fixes things.

This can be changed no problem. Just PM with the different email address...and we'll make the adjustment.

- Nick