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Message: <blockquote data-quote="Sevilon" data-source="post: 1641643" data-attributes="member: 344347">New Macbook pro bought in December.  Trying to use FaceTime for the first time on this device yesterday, and when I am receiving calls, there are no "answer/decline" buttons showing so I cannot answer a call.  Only shows a "end call" option.  I have used FaceTime many times on other devices, so I know what it should look like, and the buttons simply are not there.  Tried under  Test log-in, and same thing happened.  Also tried in Safe Mode- same thing.  Is reinstalling the OSX going to be my only option?  It is saying that will take 27+ hours after I let it go for 3 hours!  FaceTime is version 3.0.  Built in mic and camera work fine.  Pop-ups are enabled.  My Apple ID is correct and has the checkmark next to it indicating it was verified.  What else can I try?</blockquote>