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Switcher Hangout (Windows to Mac)
Newbie cannot get imessage/facetime working
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<blockquote data-quote="Rod" data-source="post: 1834882" data-attributes="member: 204485"><p>One question: when you got this device did it startup with the setup wizard? That is, had it been erased and setup as a new machine? If not there is a good chance that preferences, settings and connection data has been left over from the previous user. </p><p>Shortcut; if it came with High Sierra installed then the answer to above is probably no.</p><p>To achieve what should have been done before you got it you will need to either; boot from the recovery partition and Reinstall Mac OS. This will erase, reformat and install the macOS that came with the device when it was new. You can then setup the device as your own. You will then need to upgrade it to High Sierra by downloading the installer from the App Store.</p><p>Alternatively you can download the High Sierra installer and create a bootable macOS Installer on a USB thumb drive using a third party app which I advise called Instal Disk Creator from MacDaddy.io.</p><p>You can then boot from the thumb drive, erase the Macintosh HD reformat and map and instal a fresh copy of High Sierra.</p></blockquote><p></p>
[QUOTE="Rod, post: 1834882, member: 204485"] One question: when you got this device did it startup with the setup wizard? That is, had it been erased and setup as a new machine? If not there is a good chance that preferences, settings and connection data has been left over from the previous user. Shortcut; if it came with High Sierra installed then the answer to above is probably no. To achieve what should have been done before you got it you will need to either; boot from the recovery partition and Reinstall Mac OS. This will erase, reformat and install the macOS that came with the device when it was new. You can then setup the device as your own. You will then need to upgrade it to High Sierra by downloading the installer from the App Store. Alternatively you can download the High Sierra installer and create a bootable macOS Installer on a USB thumb drive using a third party app which I advise called Instal Disk Creator from MacDaddy.io. You can then boot from the thumb drive, erase the Macintosh HD reformat and map and instal a fresh copy of High Sierra. [/QUOTE]
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Switcher Hangout (Windows to Mac)
Newbie cannot get imessage/facetime working
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