new mac pro broken? sound issue

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ok i bought a mac pro for music and stuff. i played a tune in i tunes to try configure the settings. i want to use my external audio interface but for now just wanted to plug in some headphones to make a tune. i got to the settings and select the audio out put however none of them make any sound come out the headphones and the internal built in speaker only works when i have the headphones connected. is it faulty or broken?
 
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Your Mac's Specs
15" 2014 MacBook Pro, i7 2.5Ghz, 16GB RAM, 512GB SSD; iPad 3, iPhone 6
Is this a recent Mac Pro?

Assuming you're using the headphone jack at the front of the machine, you shoul dnot have had to configure anything from the default settings to get the standard playback from iTunes. Without knowing what you've fiddled with, it'll be hard to trouble shoot, but if you're serious about audio on what is a very high-end machine, you should definitely make sure you know what you're doing there - you can opitmise the output for headphones for example.

Is it possible you've plugged your headphones into the wrong port at the back?
 

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