Need help Apple hardware test

[Rogerwp]

I have a late 2009 27" iMac I got it in april 2010 so as far as use it has been 5 years. This is the first time i ran the test first i did the short test came back with error code 4mot/4/40000003: HDD-1330
Then i did the long test that came back with error code HDD-1324
Any ideas what this means. thank you.

 

[pigoo3]

Why did you feel the need run the test after 5 years?

- Nick

 

[Rogerwp]

Why did you feel the need run the test after 5 years?

- Nick

Well i did not know about the test until today.
I learned about it from pc classes on line by David A. Cox he has that class on youtube and is very good with the MAC.

 

[chscag]

It looks like the hardware test is telling you that there's a problem with your hard drive. You might want to run Disk Utility to verify the drive. You didn't mention which version of OS X you're running but if it's Lion and above, you'll need to boot to recovery in order to use Disk Utility. Otherwise run it from the original install DVD for your model iMac.

 

[pigoo3]

Well i did not know about the test until today.
I learned about it from pc classes on line by David A. Cox he has that class on youtube and is very good with the MAC.

One reason why I asked was. If you weren't having any problems…your computer most likely has no problems. But you never know.

But I was mostly asking just in case you had a problem pop up…but didn't mention it in the first post.

- Nick

 

[Rogerwp]

It looks like the hardware test is telling you that there's a problem with your hard drive. You might want to run Disk Utility to verify the drive. You didn't mention which version of OS X you're running but if it's Lion and above, you'll need to boot to recovery in order to use Disk Utility. Otherwise run it from the original install DVD for your model iMac.

I did run disc utility no issues on any disc.
i am running Yosemite
With the 2 codes i provided i got an answer from apple support which said its the fan but that does not mean its not working it maybe slow so i will take to apple tomorrow let them run tests and clean it out maybe a lot of dust inside?

 

[Rogerwp]

One reason why I asked was. If you weren't having any problems…your computer most likely has no problems. But you never know.

But I was mostly asking just in case you had a problem pop up…but didn't mention it in the first post.

- Nick

Thank you Nick no problems that i know of i was trying prevent one. I found out thru Apple support that both codes basically mean the same that it is the fan but they told me it could be a false positive which means it could be working but not at a high speed. going to take it to apple tomorrow run some tests and at least let them clean the dust out. Then they can let me know if i need to do anything.

 

[pigoo3]

Please let us know if Apple finds anything (either computer hardware issue…or dirt/fuzz buildup).

- Nick

 

[Rogerwp]

Please let us know if Apple finds anything (either computer hardware issue…or dirt/fuzz buildup).

- Nick

So i just got back from the Apple Store and they ran some bench tests on my iMac and everything is just fine. No issues hard drive is fine fan is working firm ware is good.
To see if their was dust inside i would have had to leave it for 3 to 5 days but the tech told me if he thought their was anything inside to worry about he would recommend to leave it. Because there are no vent holes on top so the only way to get in is the bottom. so i brought it home and i will not worry about anything until it happens. I am happy the fan works and the hard drive is fine. Oh by the way no charge.

 

[pigoo3]

So i just got back from the Apple Store and they ran some bench tests on my iMac and everything is just fine. No issues hard drive is fine fan is working firm ware is good.

Great to hear...and thanks for the update.

Maybe what I mentioned earlier in the thread makes more sense now. Sometimes diagnostic software gives "false positives" (or error's that are really not errors or errors not to be concerned about). Then folks get all worried that something is wrong.

Sometimes (not all the time)...if the computer is running fine...the computer is running fine. The #1 thing we can do to assure no major catastrophes with storage devices is...backup, backup, backup.

Congrats again!

- Nick

 

[Rogerwp]

Great to hear...and thanks for the update.

Maybe what I mentioned earlier in the thread makes more sense now. Sometimes diagnostic software gives "false positives" (or error's that are really not errors or errors not to be concerned about). Then folks get all worried that something is wrong.

Sometimes (not all the time)...if the computer is running fine...the computer is running fine. The #1 thing we can do to assure no major catastrophes with storage devices is...backup, backup, backup.

Congrats again!

- Nick

I agree nick about the backups mine backs up every night same time . overkill maybe but at least i know it will be there. I guess i preferred to be safe than sorry and now i know everything is fine.