• Welcome to the new Mac-Forums. See News and Community Announcements for more details.

MS Word launches minimized in the top left hand corner of the screen.

Joined
Jul 15, 2014
Messages
451
Reaction score
9
Points
18
Location
West Sussex, UK.
Your Mac's Specs
iMac 21.5" 3.1GHz Core i7 16GB RAM Catalina. iPad Air. iPhone 6S. iPod nano.
Several years ago I had an issue with MS Word launching minimized but subsequent updates appeared to resolve that.

I have now been using Office 365 Mac for a couple of years and subscribe to the Office Insider Fast Program. The last two updates have resulted in Word exhibiting the same issue again in that when launched it is minimised to about 1/8th of the size of the screen in the top left hand corner. None of the other Office apps exhibit this behaviour and everything I do to try and resolve it fails.

It's not the end of the world but if anyone knows of any tricks to get Word to open so that it fills most of the screen, not full screen, I would be forever indebted to them. I have notified MS but I'm not holding my breath!!
 

Raz0rEdge

Well-known member
Staff member
Moderator
Joined
Jul 17, 2009
Messages
12,659
Reaction score
302
Points
83
Location
MA
Your Mac's Specs
2018 Mac-Mini macOS Catalina 10.15.5, 32 GB
Some apps tend to remember their previously launched size and location and will continue to launch in that manner. You might want to try resizing/relocating and then quitting the app with CMD+q and then relaunch and see if anything changes.
 
Joined
Jul 15, 2014
Messages
451
Reaction score
9
Points
18
Location
West Sussex, UK.
Your Mac's Specs
iMac 21.5" 3.1GHz Core i7 16GB RAM Catalina. iPad Air. iPhone 6S. iPod nano.
Some apps tend to remember their previously launched size and location

I tried a number of ways of achieving this and all, including your suggestion, failed. One other suggestion was to resize and then Force Quit but that failed. I even tried using an older Normal.dotm template but that also failed.

Thanks for your suggestion. I'll keep trying.
 
Joined
May 21, 2012
Messages
7,809
Reaction score
138
Points
63
Location
13th state, U.S.A.
Your Mac's Specs
Late 2014 Mac Mini macOS 10.15, iPhone 11 iOS 13, 12.9" iPad Pro 1 iPadOS 13
Did you delete the plist file for Word? The file is usually stored in your users Home Library folder, and not the Library folder located on the OS drive level.

Use this to find your hidden Library folder, How to Show to ~/Library Folder in MacOS Mojave, High Sierra, Sierra. Search through it for a file(s) with "microsoft & word" in the name.
 

chscag

Well-known member
Staff member
Admin
Joined
Jan 23, 2008
Messages
60,407
Reaction score
749
Points
113
Location
Keller, Texas
Your Mac's Specs
2017 27" iMac, 10.5" iPad Pro, iPhone 7+, iPhone 8, iPhone 11, Numerous iPods, Catalina
I have now been using Office 365 Mac for a couple of years and subscribe to the Office Insider Fast Program.
I seem to remember that the Office Insider Fast Program offers advanced releases of the various Office programs before they're released to the general public. In other words, they may actually still be in beta before finally released. You might want to consider getting off that program.

Try what Bob suggested and remove the plist file for Word to see if that works. Using an older Normal.dotm template probably has no effect on what you're experiencing. If all that doesn't work, you might consider reinstalling Word.
 
Joined
Jul 15, 2014
Messages
451
Reaction score
9
Points
18
Location
West Sussex, UK.
Your Mac's Specs
iMac 21.5" 3.1GHz Core i7 16GB RAM Catalina. iPad Air. iPhone 6S. iPod nano.
Did you delete the plist file for Word?

Just tried it but no difference.

they may actually still be in beta before finally released. You might want to consider getting off that program.

Yup that's my next move after, hopefully, reinstalling an older version of Word.

Thanks for all your advice guys.

Edit 10:48 - Office reinstalled to earlier version and Word has a nice big window now. Hope that's fixed in the beta before release.
 
Last edited:

chscag

Well-known member
Staff member
Admin
Joined
Jan 23, 2008
Messages
60,407
Reaction score
749
Points
113
Location
Keller, Texas
Your Mac's Specs
2017 27" iMac, 10.5" iPad Pro, iPhone 7+, iPhone 8, iPhone 11, Numerous iPods, Catalina
Edit 10:48 - Office reinstalled to earlier version and Word has a nice big window now. Hope that's fixed in the beta before release.
Good show. I also subscribe to Office 365 Word and was thinking about getting on the fast track program but thought better of it.

Thanks for posting back.
 
Joined
Jul 15, 2014
Messages
451
Reaction score
9
Points
18
Location
West Sussex, UK.
Your Mac's Specs
iMac 21.5" 3.1GHz Core i7 16GB RAM Catalina. iPad Air. iPhone 6S. iPod nano.
Office reinstalled to earlier version and Word has a nice big window now. Hope that's fixed in the beta before release.

Uh Oh!!

It wasn't fixed and my latest update has put me back where I started!!!

Microsoft accept that that there is an issue for some users and are working hard to resolve it but not, apparently, in the next update.
 

chscag

Well-known member
Staff member
Admin
Joined
Jan 23, 2008
Messages
60,407
Reaction score
749
Points
113
Location
Keller, Texas
Your Mac's Specs
2017 27" iMac, 10.5" iPad Pro, iPhone 7+, iPhone 8, iPhone 11, Numerous iPods, Catalina
Microsoft accept that that there is an issue for some users and are working hard to resolve it but not, apparently, in the next update.
Sounds like it may be something about your particular setup. Hopefully you can get it figured out with Microsoft's help. I've only had to call MS customer support once back in my Windows days and remember that they only gave customers one free support call. After that, they want your credit card. I'm assuming the support you're getting from MS is free.
 
Joined
Oct 16, 2010
Messages
13,197
Reaction score
203
Points
63
Location
Brentwood Bay, BC, Canada
It wasn't fixed and my latest update has put me back where I started!!!

May I make a suggestion...??? Re-install the earlier version and DON'T UPDATE!!!..

At least, not until they can provide a guaranteeded fix, if such a thing is even possible. :Smirk:



- Patrick
======
 
Joined
Jul 15, 2014
Messages
451
Reaction score
9
Points
18
Location
West Sussex, UK.
Your Mac's Specs
iMac 21.5" 3.1GHz Core i7 16GB RAM Catalina. iPad Air. iPhone 6S. iPod nano.
Just had an email from Microsoft admitting that they are getting a considerable amount of reports about the issue and are working hard to resolve it. Hmmm!

They have suggested:- As a workaround, you can open the Word application first and open document from recent list or from the File menu.

I also had a mild rebuke from Microsoft for using the word minimized. They said it is not minimized it has just forgotten how to remember what size it was when last used and instead opens up a tiny window in the top left of the screen. I stand corrected!
 
Last edited:
Joined
Aug 2, 2011
Messages
1,720
Reaction score
56
Points
48
Location
Tyneside, UK
Your Mac's Specs
MBP Retina mid 2015 15.4" 16GB 2.5 GHz OS Catalina; iPhone 7 128gb; iPad Mini 2, 32gb
Wonder if it will work changing it under View > Zoom.
 
Joined
Jul 15, 2014
Messages
451
Reaction score
9
Points
18
Location
West Sussex, UK.
Your Mac's Specs
iMac 21.5" 3.1GHz Core i7 16GB RAM Catalina. iPad Air. iPhone 6S. iPod nano.
Wonder if it will work changing it under View > Zoom.
I think that most of the fixes have now been tried and Microsoft have more or less admittied that it is coding issue that they have to resolve in a future update.
 
Joined
Oct 16, 2010
Messages
13,197
Reaction score
203
Points
63
Location
Brentwood Bay, BC, Canada
I also had a mild rebuke from Microsoft for using the word minimized. They said it is not minimized it has just forgotten how to remember what size it was when last used and instead opens up a tiny window in the top left of the screen. I stand corrected!
:rofl

Maybe just refer to the problem as a MS Word Alzheimer or dementia moment instead??? :Smirk:



- Patrick
======
 
Joined
Jul 15, 2014
Messages
451
Reaction score
9
Points
18
Location
West Sussex, UK.
Your Mac's Specs
iMac 21.5" 3.1GHz Core i7 16GB RAM Catalina. iPad Air. iPhone 6S. iPod nano.
YeeeHaaa!

The latest Insider Update has cured the problem and MS Word now opens in a large window and it's nearly in the centre of the screen!
 
Joined
Oct 16, 2010
Messages
13,197
Reaction score
203
Points
63
Location
Brentwood Bay, BC, Canada
YeeeHaaa!
The latest Insider Update has cured the problem and MS Word now opens in a large window and it's nearly in the centre of the screen!

So that's a good fix, can you now also move and/or resize the MS Word window like a norma Mac OS application should be able to do?


- Patrick
======
 
Joined
Jul 15, 2014
Messages
451
Reaction score
9
Points
18
Location
West Sussex, UK.
Your Mac's Specs
iMac 21.5" 3.1GHz Core i7 16GB RAM Catalina. iPad Air. iPhone 6S. iPod nano.
So that's a good fix, can you now also move and/or resize the MS Word window like a norma Mac OS application should be able to do?

In the words of the famous John McEnroe, "You cannot be serious!".

In my words, Nope, it's a one-size fits all bodge up!

You now have a window of the size that they have dictated and it is 'cheekily' positioned to the left of centre and nearer the bottom of the screen than the top. Certainly a lot better and much more usuable.

Edit: In fairness to Microsoft it should be stressed that this is an an Insider Update and the finished product may be more polished.
 
Last edited:
Joined
Oct 16, 2010
Messages
13,197
Reaction score
203
Points
63
Location
Brentwood Bay, BC, Canada
In my words, Nope, it's a one-size fits all bodge up!

You now have a window of the size that they have dictated and it is 'cheekily' positioned to the left of centre and nearer the bottom of the screen than the top.

It sounds to me, going by your description of the position, it's matching their political slant!!!

PS: Didn't you say that their pre-updated version was working okay??? Why not reinstall It and get your proper window position back???
Insider Update version or not.


- Patrick
======
 

chscag

Well-known member
Staff member
Admin
Joined
Jan 23, 2008
Messages
60,407
Reaction score
749
Points
113
Location
Keller, Texas
Your Mac's Specs
2017 27" iMac, 10.5" iPad Pro, iPhone 7+, iPhone 8, iPhone 11, Numerous iPods, Catalina
YeeeHaaa!

The latest Insider Update has cured the problem and MS Word now opens in a large window and it's nearly in the centre of the screen!
Thanks for reporting that. I was having the same problem but used a work around to circumnavigate the error. I don't subscribe to insider updates so will wait for the published fix from MS.
 
Joined
Jul 15, 2014
Messages
451
Reaction score
9
Points
18
Location
West Sussex, UK.
Your Mac's Specs
iMac 21.5" 3.1GHz Core i7 16GB RAM Catalina. iPad Air. iPhone 6S. iPod nano.
Why not reinstall It and get your proper window position back???

I can live with size and position of the latest update (Insider) and will leave it as it is.

I've turned off Insider Updates again, which I only turned on this time to access the new 'updated' version earlier.
 
Top