Microsoft Office Auto Update - unable to set frequency of checks

Joined
Jul 15, 2014
Messages
810
Reaction score
176
Points
43
Location
West Sussex, UK.
Your Mac's Specs
2021 iMac 24" M1 512/16/8/8 Sequoia. 2013 iMac 20.5" 3.1 i7 16GB Catalina. iPhone 13
Earlier this month, August 2016, I downloaded and installed the latest version of Microsoft Auto Update. Following that I was notified of updates to the Office programs Word, Outlook etc which were downloaded and installed. I am running Microsoft Office 365 on El Capitan.

Since the updates I have noticed that everyday when I first open an Office program Auto Update is launched and checks for updates. In the past it used to check weekly in the background and now I find that there is no provision to set the frequency of the checks.

Has anyone else noticed this?
 
Last edited:
M

MacInWin

Guest
No interval, but you can set it to only check when you want it to, i.e., manually. Open Help, then Check for Updates and set the option in the resulting dialog box.
 
OP
pine man
Joined
Jul 15, 2014
Messages
810
Reaction score
176
Points
43
Location
West Sussex, UK.
Your Mac's Specs
2021 iMac 24" M1 512/16/8/8 Sequoia. 2013 iMac 20.5" 3.1 i7 16GB Catalina. iPhone 13
According to 'Help' you should be able to do this:-

You can set AutoUpdate to check for updates automatically on a regular schedule. Click Automatically, and then on the Check for Updates pop-up menu, click the schedule that you want.

I don't get any pop-up menus to choose from whatever I do. I have downloaded and reinstalled the latest version of Auto Update and it is still the same. Manual or Automatic with no other options.

I know that when using Windows 10 you basically no longer have any options with updates. Maybe MS are applying the same logic to Office updates on a Mac.

Auto Update.jpg
 
Joined
May 21, 2012
Messages
11,313
Reaction score
1,600
Points
113
Location
Southern New England
Your Mac's Specs
2024 M4 14" MBP, iPhone 16 Pro Max, Watch S7 & Watch S9, AirPods Pro 1
Do you get another pop up when you click on the Check for Updates button? If you do and you then click cancel in that window, there used to be an option to choose how often it would check for updates. Is that no longer available?
 
OP
pine man
Joined
Jul 15, 2014
Messages
810
Reaction score
176
Points
43
Location
West Sussex, UK.
Your Mac's Specs
2021 iMac 24" M1 512/16/8/8 Sequoia. 2013 iMac 20.5" 3.1 i7 16GB Catalina. iPhone 13
Originally, underneath Manually and Automatically, there used to be a dialogue box to select the frequency of checking for updates which, in my case, were carried out in the background weekly. Now, when I open Outlook first thing in the morning, Auto Update launches and checks for updates without any action from me.

With the new Auto Update when I click on Check for Updates it does just that and returns with, at the moment, no updates available check again later etc. No pop-ups at all are displayed giving me any other options.
 
M

MacInWin

Guest
Yes, they removed the frequency of auto checks. You either check each time, or manually. No other options anymore.
 
OP
pine man
Joined
Jul 15, 2014
Messages
810
Reaction score
176
Points
43
Location
West Sussex, UK.
Your Mac's Specs
2021 iMac 24" M1 512/16/8/8 Sequoia. 2013 iMac 20.5" 3.1 i7 16GB Catalina. iPhone 13
Thanks for that - good old Microsoft!
 

chscag

Well-known member
Staff member
Admin
Joined
Jan 23, 2008
Messages
65,246
Reaction score
1,834
Points
113
Location
Keller, Texas
Your Mac's Specs
2017 27" iMac, 10.5" iPad Pro, iPhone 8, iPhone 11, iPhone 12 Mini, Numerous iPods, Monterey
Not sure I see a problem with the way MS Office auto update checking is working? It's so fast and does not display a pop up unless there is in fact an update. To me, that's the way I want it to work. ;)
 
M

MacInWin

Guest
I had it set to check just once a week. Don't mind the change, just don't know why they did it. Frankly, nothing in the Office suite is that important that it can't wait a week for a patch, IMHO. I guess MS sees it differently.
 
Joined
May 21, 2012
Messages
11,313
Reaction score
1,600
Points
113
Location
Southern New England
Your Mac's Specs
2024 M4 14" MBP, iPhone 16 Pro Max, Watch S7 & Watch S9, AirPods Pro 1
Well, for a company that has trained a whole part of the world to wait for Patch Tuesday, one has to wonder what happened to that motto?
 

chscag

Well-known member
Staff member
Admin
Joined
Jan 23, 2008
Messages
65,246
Reaction score
1,834
Points
113
Location
Keller, Texas
Your Mac's Specs
2017 27" iMac, 10.5" iPad Pro, iPhone 8, iPhone 11, iPhone 12 Mini, Numerous iPods, Monterey
I love it! Complain when there are too many updates; complain when there is no update; complain when the update is delayed. I guess it's hard to keep everyone happy. :p
 
OP
pine man
Joined
Jul 15, 2014
Messages
810
Reaction score
176
Points
43
Location
West Sussex, UK.
Your Mac's Specs
2021 iMac 24" M1 512/16/8/8 Sequoia. 2013 iMac 20.5" 3.1 i7 16GB Catalina. iPhone 13
I'm not sure I actually complained. If anything it is an inferred criticism that no explanation came with the change leaving some people, me for instance, wondering whether or not the update was working correctly. Anyway thanks everybody for your input.
 

Shop Amazon


Shop for your Apple, Mac, iPhone and other computer products on Amazon.
We are a participant in the Amazon Services LLC Associates Program, an affiliate program designed to provide a means for us to earn fees by linking to Amazon and affiliated sites.
Top