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<blockquote data-quote="bobtomay" data-source="post: 1310576" data-attributes="member: 24160">We all &quot;feel&quot; that way with our expensive tools and toys - including me.Unfortunately, it's still a piece of electronics.&nbsp; In over 40 yrs of purchasing this stuff, I've never seen a single manufacturer be able to put out this sort of thing and not get some 1 star reviews because someone is going to get stuck with that percentage of that manufacturers units that just didn't work.&nbsp; It's the way it is. We all still get teed off when it happens to &quot;us&quot; though.What you're experiencing right now is one of the things that I've been amazed about with Apple.&nbsp; We have just too many posts to count where members have posted about Apple going above the call of what's mandated by law - particularly with &quot;out of warranty&quot; items, that I've never seen Dell, HP, Sony, Toshiba or anyone else I can name doing.&nbsp; If it was one of theirs, you would be paying them to fix it, or chunking it and going out to buy another one.&nbsp; A lot of companies just flat out won't even talk to you once the warranty is up.&nbsp; I can tell you for sure, if this was a Samdung, they'd be saying so sorry, not our problem - that's &quot;if&quot; you could even get them on the phone.While every thing you've mentioned that's currently wrong sounds like they could all be software issues - when you take it in, I'd tell them and have them look up the records of all the things that have happened with that machine since you've had it - calmly - take a deep breath (or ten) before you walk in the store - and tell them you'd rather have it replaced than to have it fixed.&nbsp; See what happens from there.</blockquote>

[QUOTE="bobtomay, post: 1310576, member: 24160"] We all "feel" that way with our expensive tools and toys - including me. Unfortunately, it's still a piece of electronics. In over 40 yrs of purchasing this stuff, I've never seen a single manufacturer be able to put out this sort of thing and not get some 1 star reviews because someone is going to get stuck with that percentage of that manufacturers units that just didn't work. It's the way it is. We all still get teed off when it happens to "us" though. What you're experiencing right now is one of the things that I've been amazed about with Apple. We have just too many posts to count where members have posted about Apple going above the call of what's mandated by law - particularly with "out of warranty" items, that I've never seen Dell, HP, Sony, Toshiba or anyone else I can name doing. If it was one of theirs, you [B]would[/B] be paying them to fix it, or chunking it and going out to buy another one. A lot of companies just flat out won't even talk to you once the warranty is up. I can tell you for sure, if this was a Samdung, they'd be saying so sorry, not our problem - that's "if" you could even get them on the phone. While every thing you've mentioned that's currently wrong sounds like they could all be software issues - when you take it in, I'd tell them and have them look up the records of all the things that have happened with that machine since you've had it - [B]calmly[/B] - take a deep breath (or ten) before you walk in the store - and tell them you'd rather have it replaced than to have it fixed. See what happens from there. [/QUOTE]

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