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- Nov 7, 2014
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Hi,
I have a problem whereby Mail is deleting old trash messages after 30 days when I really need to keep these for business purposes.
I am using Mail V 7.3 and Mavericks. These problems only started after I upgraded to Mavericks, prior to this it kept all my old messages. My accounts are all IMAP
My settings in advanced are set to Never delete and the settings "Move deleted messages to the junk folder" and "Store deleted messages on the server" are both ticked.
My Webhost is Host Papa and they have a requirement that the IMAP path prefix is "INBOX" which is input.
I Access my mail from my iPhone and iPad and all the settings mirror the settings on my iMac.
Apple say this is Host Papas problem and vice versa. However, as the problem only started after upgrading to Mavericks, i'm inclined to feel the fault lies at Apples door.
Hope someone can help as I am on the brink of moving to a new email client altogether as I really need to keep these old messages (on my mac more so than on my iPad or iPhone)
Thanks in advance...
I have a problem whereby Mail is deleting old trash messages after 30 days when I really need to keep these for business purposes.
I am using Mail V 7.3 and Mavericks. These problems only started after I upgraded to Mavericks, prior to this it kept all my old messages. My accounts are all IMAP
My settings in advanced are set to Never delete and the settings "Move deleted messages to the junk folder" and "Store deleted messages on the server" are both ticked.
My Webhost is Host Papa and they have a requirement that the IMAP path prefix is "INBOX" which is input.
I Access my mail from my iPhone and iPad and all the settings mirror the settings on my iMac.
Apple say this is Host Papas problem and vice versa. However, as the problem only started after upgrading to Mavericks, i'm inclined to feel the fault lies at Apples door.
Hope someone can help as I am on the brink of moving to a new email client altogether as I really need to keep these old messages (on my mac more so than on my iPad or iPhone)
Thanks in advance...