Mail for Mac deleting old trash

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Hi,

I have a problem whereby Mail is deleting old trash messages after 30 days when I really need to keep these for business purposes.

I am using Mail V 7.3 and Mavericks. These problems only started after I upgraded to Mavericks, prior to this it kept all my old messages. My accounts are all IMAP

My settings in advanced are set to Never delete and the settings "Move deleted messages to the junk folder" and "Store deleted messages on the server" are both ticked.

My Webhost is Host Papa and they have a requirement that the IMAP path prefix is "INBOX" which is input.

I Access my mail from my iPhone and iPad and all the settings mirror the settings on my iMac.

Apple say this is Host Papas problem and vice versa. However, as the problem only started after upgrading to Mavericks, i'm inclined to feel the fault lies at Apples door.

Hope someone can help as I am on the brink of moving to a new email client altogether as I really need to keep these old messages (on my mac more so than on my iPad or iPhone)

Thanks in advance...
 

chscag

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Apple say this is Host Papas problem and vice versa. However, as the problem only started after upgrading to Mavericks, i'm inclined to feel the fault lies at Apples door.

Apple is correct. It's your ISP host that's deleting the mail in your junk folder after 30 days which has nothing to do with Mavericks or Apple. No ISP is going to allow deleted messages to remain on their server for an undetermined length of time. Gmail which I use works the same way. The version of OS X doesn't matter. If it started happening after you upgraded to Mavericks, then it was coincidental.
 
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If you need them don't trash. Transfer to a backup file or thumb drive.
 

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