MacPro/MacAir

[MizzLeeZ3]

Don't know if I'm in the correct section. I have a Mac Pro (2013) that my son told me to replace with a Mac Air. I was proud of myself that I was able to migrate old to new but nothing is working. My Word docs came thru Read Only, mail program didn't work, and I did connect Sandisk but it's still connected to Pro. And do i need this anyway? I'm no longer involved in any organizations so think if I can just scan the documents I want and then use Pages,then I can actually do without Word. Same with Excel--really don't need it anymore. I'm also very inefficient using the track as have always been a Mouse girl (except when being a Cougar). If I get a mouse there's no place to plug in as the Sandisk is in one outlet and main cord in other. Would appreciate any assistance you experts can give me! Thanks for considering my problems. Mary Lee

 

[MacInWin]

Mary Lee, it sounds like the migration of your data was not done correctly. You were a bit sparse on telling us what you did, but if you still have the old machine and want to try again (or if you have the backups of the old machine), we can talk you through the process from scratch. If you want that, you will lose everything currently on the drive now, but should be able to get all of the stuff from the old system to the new just fine.

As for a mouse, you can get a wireless mouse and use that, or you can get a hub to have more USB-c ports to use for things like the mouse and external drives.

So, what MacBook Air (MBA) did you get and what version of macOS is running on it and what was the version of macOS on the old Mac? Where are the files you need to access?

 

[MizzLeeZ3]

Don't know if the above posted.

Mary Lee, it sounds like the migration of your data was not done correctly. You were a bit sparse on telling us what you did, but if you still have the old machine and want to try again (or if you have the backups of the old machine), we can talk you through the process from scratch. If you want that, you will lose everything currently on the drive now, but should be able to get all of the stuff from the old system to the new just fine.

As for a mouse, you can get a wireless mouse and use that, or you can get a hub to have more USB-c ports to use for things like the mouse and external drives.

So, what MacBook Air (MBA) did you get and what version of macOS is running on it and what was the version of macOS on the old Mac? Where are the files you need to access?

 

[chscag]

Don't know if the above posted.

It posted okay. Now answer the questions that Jake requested and we will try to help.

 

[pigoo3]

...and I did connect Sandisk but it's still connected to Pro. And do i need this anyway?

If I get a mouse there's no place to plug in as the Sandisk is in one outlet and main cord in other. Would appreciate any assistance you experts can give me! Thanks for considering my problems. Mary Lee

Please clarify what this "SanDisk" device is please. "Sandisk" is a brand name...not a device.

I'm assuming it's an external drive of some sort...but I could be wrong.

Also please tell us what you mostly used this "Sandisk" device for. If it's an external storage device...what you mostly store on it.

Thanks,

Nick

 

[rainbowcat]

Don't know if I'm in the correct section. I have a Mac Pro (2013) that my son told me to replace with a Mac Air. I was proud of myself that I was able to migrate old to new but nothing is working. My Word docs came thru Read Only, mail program didn't work, and I did connect Sandisk but it's still connected to Pro. And do i need this anyway? I'm no longer involved in any organizations so think if I can just scan the documents I want and then use Pages,then I can actually do without Word. Same with Excel--really don't need it anymore. I'm also very inefficient using the track as have always been a Mouse girl (except when being a Cougar). If I get a mouse there's no place to plug in as the Sandisk is in one outlet and main cord in other. Would appreciate any assistance you experts can give me! Thanks for considering my problems. Mary Lee

You can download Open Office for free, and works just like Microsoft Office. You can get a splitter to accommodate both your mouse and Sandisk at the same time. Best Buy carries them, as does Staples.

 

[MizzLeeZ3]

Mary Lee, it sounds like the migration of your data was not done correctly. You were a bit sparse on telling us what you did, but if you still have the old machine and want to try again (or if you have the backups of the old machine), we can talk you through the process from scratch. If you want that, you will lose everything currently on the drive now, but should be able to get all of the stuff from the old system to the new just fine.

As for a mouse, you can get a wireless mouse and use that, or you can get a hub to have more USB-c ports to use for things like the mouse and external drives.

So, what MacBook Air (MBA) did you get and what version of macOS is running on it and what was the version of macOS on the old Mac? Where are the files you need to access?

I figured since this was a new issue that Apple would assist me with setup. And the tech did. Think everything is working and she even got my Word program working. Hope to get a wireless mouse tomorrow at Office Depot. So hard to get instant gratification in the Keys. Thank you all for considering my problems.

 

[IWT]

We seem to have lost the "OP" strip across the Original Poster.

Ian

 

[MizzLeeZ3]

Please clarify what this "SanDisk" device is please. "Sandisk" is a brand name...not a device.

I'm assuming it's an external drive of some sort...but I could be wrong.

Also please tell us what you mostly used this "Sandisk" device for. If it's an external storage device...what you mostly store on it.

Thanks,

Nick

The Sandisk is used for external hard drive back up.

 

[MizzLeeZ3]

New one is MacBook Air (M1, 2020) running Monterey. Old one is

The Sandisk is used for external hard drive back up.

 

[pigoo3]

The Sandisk is used for external hard drive back up.

Thanks for clarifying.

Just as a reminder..."Sandisk" is a brand name. "Sandisk" does not identify what sort of device it is. "Sandisk" sells many many different products. If you visit this link...there are approximately 112 different "Sandisk" products:

All Products: Shop Hard Drives, SSDs, USBs, & Memory Cards | Western Digital

Browse our award-winning data storage solutions, including SSDs, HDDs, USB drives, memory cards, and more.

www.westerndigital.com

All we need to know is that the "Sandisk" device is an external hard drive.

Thanks,

Nick

 

[pigoo3]

So hard to get instant gratification in the Keys.

This may be true when it comes to computing related products. But the Keys do offer many other positives...that those of us that live in heavily urbanized areas...would gladly trade for.

Nick

 

[Slydude]

We seem to have lost the "OP" strip across the Original Poster.

Ian

Probably a result of the admin team mucking around in the guts of the site for a bit today. A few features may be twitchy for a bit but things should back to normal soon.

 

[IWT]

Got PM from Nick explaining the situation. Thanks for your kind response, Sly.

Ian

 

[pm-r]

We seem to have lost the "OP" strip across the Original Poster.

Got PM from Nick explaining the situation. Thanks for your kind response, Sly.

I was beginning to wonder what it was that you were referring to until I realized the flagged "OP" label option that used to show up was missing.

I guess the regular observant members noticed it missing and the Admins were just doing some testing on who the observant ones are...


- Patrick
=======

 

[Slydude]

I guess the regular observant members noticed it missing and the Admins were just doing some testing on who the observant ones are...


- Patrick
=======

All part of our efforts to make sure you guys are on your toes.