- Joined
- Jan 23, 2008
- Messages
- 65,248
- Reaction score
- 1,833
- Points
- 113
- Location
- Keller, Texas
- Your Mac's Specs
- 2017 27" iMac, 10.5" iPad Pro, iPhone 8, iPhone 11, iPhone 12 Mini, Numerous iPods, Monterey
Actually, I'm surprised that they did not offer you a new machine from the start. I have read thru threads on other Apple forums where the genius bar replaced the defective unit without question, and sometimes for lesser problems than you indicated.
You might want to consider writing a letter to Apple Canada about your experiences with this particular machine. Hopefully you've been documenting everything that has transpired and keeping all correspondence from Apple as proof.
You might want to consider writing a letter to Apple Canada about your experiences with this particular machine. Hopefully you've been documenting everything that has transpired and keeping all correspondence from Apple as proof.