- Joined
- Jul 26, 2009
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Had much trouble with new modem sent by Comcast. Techs did this, did that, etc., then I finally got hold of a tech on the phone who told me that the Apple router was "negotiating" constantly with the Xfinity modem/router, and that caused the stoppage, slow-down and general crappy internet service. He "shut off" the router signal from the Xfinity modem to "let the Apple modem work". I never had this problem with the old, outdated Motorola modem they provided a long time ago. Also, whenever I mentioned I had a Mac, there was a pause from the "techs". The fourth tech finally got it all working, but despite the supposed upgrade in speed from them, I still experience slow downs. So, does Comcast have their head up a dark place (I know they really don't give a rip) and is this tech giving me the straight scoop? If you need more details about this fiasco, let me know. There's no specific category to choose from on your discussion, so I stuck this on Apple Notebooks.