Mac Studio Internet Issues - and more

[mdavis501]

Mac user for about 8 years. Beautiful system that seems to work so well.

I upgraded from an iMac as soon as the Mac Studio was announced. System arrived yesterday. Upon connection it self downloaded the latest OS.

Let me preface by saying, as an electrical engineer, I have had experience troubleshooting complex electrical systems and like to consider myself fairly comfortable with computer systems. Until my experience(s) with the new Studio Mac. Kinda humbling.

Used the system migrate. Worked flawlessly. I turned off the iMac (older system) and began the checking of the newer Mac studio.

Before the show stopping no internet issue described below occurred, what I first noticed is that my second monitor seemed backwards. I made certain which monitor that I set as the default, but my mouse wold not move to the RIGHT to the second monitor. It ONLY moved to the left to flow to the second monitor which was on the right. Naturally, this was ultra confusing. While I was troubleshooting what I considered an easily fixable nit issue, my system said - you are not connected to the internet.

Went to system preferences and it said both the wifi AND the ethernet connection to the internet had self assigned IP addresses and would not be able to connect to the internet - and sure enough it did not connect to the internet.

Self assigned IP addresses? Seems quite a few people have run into this problem, but I could get none of their solutions to solve my problem.

Here's what I did. Checked that internet was in fact up by looking at my iPad. Yes, it was. Naturally, I first rebooted the modem and router. Turned off the computer and back on - and same issue. Then I "reset" the router using the reset button. No solution. Some folks said, go into system preferences/network and choose a new location. No such option on my system preferences. I could literally think of no further viable solutions. Considered, but discarded, buying a new router. Guess I could buy a new modem and new router, but this seems to be not understanding the problem.

As it now stands, the new Mac Studio sits on my second desk turned on, but unable to connect to the internet. I put my iMac back into service and it operates flawlessly.

Any ideas on how to fix this internet problem? Does apple have a paid service to assist? As it now stands I have a $3600 paper weight.

 

[MacInWin]

First, the desktop location. Easy fix. Open System Preferences, then Displays. You should see two displays shown, one for each of the external monitors. You can drag/drop each to whichever side it is on in real life and the mouse movement will be "natural" the way you seem to want it. You can also move the external icon up and down if the monitors are not the same size. In my home setup, for example, the external monitor is significantly larger than my MBP screen, so when I move from the external to the internal, I need to get the mouse into the area where the two monitors "touch" in the System Preferences.

Second, for the Internet. You didn't give a lot of information on what you may have tried already, so I'll start with the most likely. Are you sure your new Mac is actually connecting to your router? You can check that by going to System Preferences/Network and looking at what is in "Network Name" for each connected interface. If you aren't actually connected to the router, you didn't get an IP from the router and the system self-assigned on just to be able to continue to work. Another way to select your own home network in WiFi is to click on the "fan" icon on the top bar of the screen, then select your home network from the list that should appear. You may well see other networks if you have neighbors close enough.

Hope that gets you back going again.

 

[cristianquieto]

Mac user for about 8 years. Beautiful system that seems to work so well.

I upgraded from an iMac as soon as the Mac Studio was announced. System arrived yesterday. Upon connection it self downloaded the latest OS.

Let me preface by saying, as an electrical engineer, I have had experience troubleshooting complex electrical systems and like to consider myself fairly comfortable with computer systems. Until my experience(s) with the new Studio Mac. Kinda humbling.

Used the system migrate. Worked flawlessly. I turned off the iMac (older system) and began the checking of the newer Mac studio.

Before the show stopping no internet issue described below occurred, what I first noticed is that my second monitor seemed backwards. I made certain which monitor that I set as the default, but my mouse wold not move to the RIGHT to the second monitor. It ONLY moved to the left to flow to the second monitor which was on the right. Naturally, this was ultra confusing. While I was troubleshooting what I considered an easily fixable nit issue, my system said - you are not connected to the internet.

Went to system preferences and it said both the wifi AND the ethernet connection to the internet had self assigned IP addresses and would not be able to connect to the internet - and sure enough it did not connect to the internet.

Self assigned IP addresses? Seems quite a few people have run into this problem, but I could get none of their solutions to solve my problem.

Here's what I did. Checked that internet was in fact up by looking at my iPad. Yes, it was. Naturally, I first rebooted the modem and router. Turned off the computer and back on - and same issue. Then I "reset" the router using the reset button. No solution. Some folks said, go into system preferences/network and choose a new location. No such option on my system preferences. I could literally think of no further viable solutions. Considered, but discarded, buying a new router. Guess I could buy a new modem and new router, but this seems to be not understanding the problem.

As it now stands, the new Mac Studio sits on my second desk turned on, but unable to connect to the internet. I put my iMac back into service and it operates flawlessly.

Any ideas on how to fix this internet problem? Does apple have a paid service to assist? As it now stands I have a $3600 paper weight.

Im having the exact same issue.. you ever get it fixed?

 

[MacInWin]

Im having the exact same issue.. you ever get it fixed?

Which issue? Monitor or Internet?