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Trying to download yosemite and am told to enter my name and password....did that and told one of the entries was wrong and to re-do my password. Cannot get in and have cancelled the download. Tried apple support and received none, reached no one but a survey.
 

Raz0rEdge

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You entered your Apple ID and password? Can you go to the MAS and then Store->View My Account and enter your information there and have it succeed? If so, the download should also succeed..
 
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And your Apple ID and password is different from Admin password. Any chance they have become confused?
 

Raz0rEdge

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MAS = Mac App Store, the place where you were trying to download Yosemite..:)
 
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Using your Apple ID in the App Store, shows your email address and the password you selected when establishing your Apple ID.
 

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