Hi
Hoping someone could give me so advice - here's the problem.
My wife has had her macbook rebuilt at work so that she can access the school's network etc (she's a teacher).
She has forgotten her password - so no problem put in the osx installer disc, hold down the c key and reset - nope. On startup it will not boot from disc. Next plan was to restart macbook hold down option key and get startup menu - wrong again. I get a a symbol in the shape of a lock with a password box below.
So the IT support guys have locked down the macbook so i cant do anything - anyway i can get around this?
Thanks in advance
Hoping someone could give me so advice - here's the problem.
My wife has had her macbook rebuilt at work so that she can access the school's network etc (she's a teacher).
She has forgotten her password - so no problem put in the osx installer disc, hold down the c key and reset - nope. On startup it will not boot from disc. Next plan was to restart macbook hold down option key and get startup menu - wrong again. I get a a symbol in the shape of a lock with a password box below.
So the IT support guys have locked down the macbook so i cant do anything - anyway i can get around this?
Thanks in advance