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<blockquote data-quote="EdH" data-source="post: 700248" data-attributes="member: 59132">I would contact Apple support for iTunes. I have found their customer service to be top-notch. If you can show the music was legitimately purchased, they should be able to do something.I have had 2 positive support experiences from Apple to date. The first was when I went through a number of computers in a short time and used up the five authorizations for purchased music. I explained the problem and they immediately reset the authorizations to zero. The second was recently when I made the switch from windows and ended up restoring my iPod Touch when I set it up on the macbook. My software upgrade from last January didn't show up (weather, mail, etc..) They suggested I upgraded to 2.0 and they would refund the purchase, as the original upgrade was no longer available. I don't know what levels of service others here have experienced in dealing with Apple support, but for me it has been excellent.</blockquote>

[QUOTE="EdH, post: 700248, member: 59132"] I would contact Apple support for iTunes. I have found their customer service to be top-notch. If you can show the music was legitimately purchased, they should be able to do something. I have had 2 positive support experiences from Apple to date. The first was when I went through a number of computers in a short time and used up the five authorizations for purchased music. I explained the problem and they immediately reset the authorizations to zero. The second was recently when I made the switch from windows and ended up restoring my iPod Touch when I set it up on the macbook. My software upgrade from last January didn't show up (weather, mail, etc..) They suggested I upgraded to 2.0 and they would refund the purchase, as the original upgrade was no longer available. I don't know what levels of service others here have experienced in dealing with Apple support, but for me it has been excellent. [/QUOTE]

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