I think I am pretty much out of luck here but thought I'd ask. Purchased a new Ipod Touch 3rd Gen for my daughter's xmas...
1. fully charged the battery before xmas.
2. xmas morning, Powered it up, and the normal 'plug into itunes' screen.
3. Plugged into iTunes.
4. Registered the device.
5. Update was available for the IPod Touch, so I chose to update the device.
6. 15 minutes later and the status bar on the device was almost done, and then it went blank.
7. Left it like that for another 30 minutes, still nothing.
8. tried to turn it on and nothing, black screen, no apple icon...
9. Tried the normal reset and then the recovery reset by holding both the power and main button down while it was plugged into the computer (usb).
10. Then the computer said, 'unknown usb' was plugged in....
11. still blank,
Question, is the new IPod dead, trashed, or is there a procedure to recover that I have not found?
Being xmas morning, I can not take it back and my daughter is crushed...
thanks,
-dw
1. fully charged the battery before xmas.
2. xmas morning, Powered it up, and the normal 'plug into itunes' screen.
3. Plugged into iTunes.
4. Registered the device.
5. Update was available for the IPod Touch, so I chose to update the device.
6. 15 minutes later and the status bar on the device was almost done, and then it went blank.
7. Left it like that for another 30 minutes, still nothing.
8. tried to turn it on and nothing, black screen, no apple icon...
9. Tried the normal reset and then the recovery reset by holding both the power and main button down while it was plugged into the computer (usb).
10. Then the computer said, 'unknown usb' was plugged in....
11. still blank,
Question, is the new IPod dead, trashed, or is there a procedure to recover that I have not found?
Being xmas morning, I can not take it back and my daughter is crushed...
thanks,
-dw