I am trying to remotely advise my 80 year old best friend, he has been struggling lately with his spam email (using Comcast's email mostly, are they worse than others at filtering?) overwhelming his inbox getting in his way and him clicking on some of them by mistake but more importantly the machine is slowing to a halt where he needs to walk away and come back a couple of hours later to complete an email or other document. Might he have been hijacked via a nefarious email? he is using:
iMac (20 - inch, Early 2009) OS X El Capitan Version 10.11.6
Processor 2.66 GHz Intel Core 2 Duo
Memory 2 GB 106 7 MHZ DDR3
Graphics NVIDIA GeForce 9400 256 MB
Is reinstalling this OS likely to help? get rid of the slowdown?
Should he upgrade the OS?
any advice is welcome! thank you!
iMac (20 - inch, Early 2009) OS X El Capitan Version 10.11.6
Processor 2.66 GHz Intel Core 2 Duo
Memory 2 GB 106 7 MHZ DDR3
Graphics NVIDIA GeForce 9400 256 MB
Is reinstalling this OS likely to help? get rid of the slowdown?
Should he upgrade the OS?
any advice is welcome! thank you!