Just gotta vent, sorry
. CompUSA has had my mac for 8 days. The "Apple Tech" (read: guy who fixes Macs) got my computer in his cue today. I called on my cell phone, thinking it'd take a minute or two to check the status of my repair. After giving the guy my order #, he said to "hold on a sec." Three minutes later, I hung up. I called back when I got home (I'd been at school, which is about 20 minutes closer to CompUSA than my house). Before putting me on hold, he'd told me that it was scheduled to be "wiped," but no notes had been made as to whether or not it'd already been done. I was on hold because he was checking my computer himself. When I called back, I mentioned that nothing was to be "wiped." The RAM was to be replaced, and then I'm assuming they'd turn the thing on once to make sure it fixed the whole "three beeps indicated bad RAM" startup problem. His response? "Oh."
It's been 8 days. The Apple tech of course has gone home already, so it'll be at least nine. I asked if he thought it'd be ready by tomorrow. He gave a VERY vague, unsteady "probably...", so I asked what'd happen if it wasn't ready by tomorrow, the ninth day (I guess out of frustration). He didn't say anything.
The worst part? I can't really blame him. The Blaster worm still has them backed up that far. Still, what, did the tech guy fixing my computer, this "Terry" character, have 5 minutes before his shift was over, and decided he had to look busy somehow, so he just turned on my computer, let it beep, made a note of some kind, then tried again and again while staring at the clock?
I'da checked the status this morning, but their web site kept going out on me. It'd sit there loading a page, not saying anything about not being found or navigating to a bad link, for maybe 4 whole minutes before it'd just say the server wasn't found. Because of that, I had to find a phone book to get their number. When I got online this afternoon, their "check service status" link showed what seemed to be a database error message- and not a very helpful one at that. What's more, "Microsoft" was part of that error message. Insult to injury, and a nice dash of salt for their wounds.
And my dad's company still enjoys its recent purchase of a Windows 2003 server. A month or so after which it lost in a bid to keep Microsoft, a long time client, on their list of... clients. I could go in to everything my dad has to say about how their management seemed to work, but then I'm just venting more than I feel like doing
And I'm STILL not an "MS hater" or WinBlows hater, or anything like that. I just think a lot of people need to get a lot of S*** together (that could be "stuff" for all you know, and I just can't count *'s).
Mac-Forums forumers, thank you SO much for being there for me, and for being patient with my lack of patience!