All,
This is a new computer (4 months old) and this is the 3rd time it crashed. Can anyone help me with this information?
panic(cpu 4 caller 0xffffff800f64c32a): Kernel trap at 0xffffff7f91e2d42a, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000000000000000, CR3: 0x000000026dd14013, CR4: 0x00000000003626e0
RAX: 0xffffff804dd47fe8, RBX: 0xffffff8046f81500, RCX: 0x0000000000000000, RDX: 0xffffff804dd47fe8
RSP: 0xffffff8129f0b980, RBP: 0xffffff8129f0b9a0, RSI: 0x0117d077d9eba8cc, RDI: 0x0000000000000000
R8: 0x00000000000012d8, R9: 0x0000000000000002, R10: 0xffffff80f88a3ab8, R11: 0x00000000000002ac
R12: 0xffffff803c0850d0, R13: 0xffffff803b18c090, R14: 0xffffff804dd47f00, R15: 0xffffff8046f81500
RFL: 0x0000000000010246, RIP: 0xffffff7f91e2d42a, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000000, Error code: 0x0000000000000000, Fault CPU: 0x4, PL: 0, VF: 0
Backtrace (CPU 4), Frame : Return Address
0xffffff8129f0b3e0 : 0xffffff800f5215cd
0xffffff8129f0b430 : 0xffffff800f65a3c5
0xffffff8129f0b470 : 0xffffff800f64bf7e
0xffffff8129f0b4c0 : 0xffffff800f4c7a40
0xffffff8129f0b4e0 : 0xffffff800f520c97
0xffffff8129f0b5e0 : 0xffffff800f521087
0xffffff8129f0b630 : 0xffffff800fcc2c7c
0xffffff8129f0b6a0 : 0xffffff800f64c32a
0xffffff8129f0b820 : 0xffffff800f64c028
0xffffff8129f0b870 : 0xffffff800f4c7a40
0xffffff8129f0b890 : 0xffffff7f91e2d42a
0xffffff8129f0b9a0 : 0xffffff7f91e2d690
0xffffff8129f0b9d0 : 0xffffff7f91e379a2
0xffffff8129f0ba10 : 0xffffff800fc56911
0xffffff8129f0bac0 : 0xffffff800fc54fda
0xffffff8129f0bb10 : 0xffffff7f91e38fc2
0xffffff8129f0bb60 : 0xffffff800fc5e163
0xffffff8129f0bca0 : 0xffffff800f609bb2
0xffffff8129f0bdb0 : 0xffffff800f527328
0xffffff8129f0be10 : 0xffffff800f4fdcc5
0xffffff8129f0be70 : 0xffffff800f514aa2
0xffffff8129f0bf00 : 0xffffff800f632605
0xffffff8129f0bfa0 : 0xffffff800f4c8226
Kernel Extensions in backtrace:
com.apple.iokit.IOAcceleratorFamily2(438.4.5)[33DA860E-90A6-3224-A944-93FA125B054E]@0xffffff7f91e0c000->0xffffff7f91ed0fff
dependency: com.apple.driver.AppleMobileFileIntegrity(1.0.5)[5EF51D44-9FC7-357F-9FB7-3468FD748382]@0xffffff7f901f9000
dependency: com.apple.iokit.IOPCIFamily(2.9)[1B1F3BBB-9212-3CF9-94F8-8FEF0D3ACEC4]@0xffffff7f902b3000
dependency: com.apple.iokit.IOSurface(269.11)[E71EAC82-A838-3430-B5D1-2CB347E6CF59]@0xffffff7f91dda000
dependency: com.apple.iokit.IOGraphicsFamily(575.1)[D47CA481-C5E5-3F03-9B04-6634DF5F3121]@0xffffff7f905bb000
dependency: com.apple.iokit.IOReportFamily(47)[337B24B2-0261-3521-8D1B-23387FC1D657]@0xffffff7f8fe9f000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
19E287
Kernel version:
Darwin Kernel Version 19.4.0: Wed Mar 4 22:28:40 PST 2020; root:xnu-6153.101.6~15/RELEASE_X86_64
Kernel UUID: AB0AA7EE-3D03-3C21-91AD-5719D79D7AF6
Kernel slide: 0x000000000f200000
Kernel text base: 0xffffff800f400000
__HIB text base: 0xffffff800f300000
System model name: iMac19,1 (Mac-AA95B1DDAB278B95)
System shutdown begun: NO
Panic diags file available: YES (0x0)
System uptime in nanoseconds: 64247450522060
last loaded kext at 343638802238: @filesystems.afpfs 11.2 (addr 0xffffff7f947e7000, size 364544)
loaded kexts:
com.symantec.ips.kext 9.0.2
com.symantec.nfm.kext 9.0.1
com.symantec.internetSecurity.kext 9.0.3
com.symantec.SymXIPS 9.0.1
@filesystems.afpfs 11.2
@nke.asp-tcp 8.1
@filesystems.smbfs 3.4.2
>!ATopCaseHIDEventDriver 3430.1
>AudioAUUC 1.70
@fileutil 20.036.15
>AGPM 111.4.4
>!APlatformEnabler 2.7.0d0
>X86PlatformShim 1.0.0
@filesystems.autofs 3.0
>!AHDAHardwareConfigDriver 283.15
>!AHDA 283.15
>!AUpstreamUserClient 3.6.8
@kext.AMDFramebuffer 3.0.8
@kext.AMDRadeonX4000 3.0.8
@kext.AMDRadeonServiceManager 3.0.8
>!AGraphicsDevicePolicy 5.1.16
@AGDCPluginDisplayMetrics 5.1.16
>!AHV 1
|IOUserEthernet 1.0.1
>!AThunderboltIP 3.1.4
|IO!BSerialManager 7.0.4f6
>ACPI_SMC_PlatformPlugin 1.0.0
>pmtelemetry 1
@Dont_Steal_Mac_OS_X 7.0.0
>!A!IKBLGraphics 14.0.5
>AGDCBacklightControl 5.1.16
>!ABacklight 180.3
>!AMCCSControl 1.11
@kext.AMD9500!C 3.0.8
>eficheck 1
>!AGFXHDA 100.1.426
>!AFIVRDriver 4.1.0
>!ASMCLMU 212
>!A!ISlowAdaptiveClocking 4.0.0
>!A!ICFLGraphicsFramebuffer 14.0.5
>!A!IPCHPMC 2.0.1
|SCSITaskUserClient 422.101.1
>BCMWLANFirmware4364.Hashstore 1
>BCMWLANFirmware4377.Hashstore 1
>BCMWLANFirmware4355.Hashstore 1
>!AFileSystemDriver 3.0.1
>!AVirtIO 1.0
@filesystems.hfs.kext 522.100.5
@!AFSCompression.!AFSCompressionTypeDataless 1.0.0d1
@BootCache 40
@!AFSCompression.!AFSCompressionTypeZlib 1.0.0
>!ASDXC 1.7.7
|!ABCM5701Ethernet 10.3.5
>!ABCMWLANBusInterfacePCIe 1
@filesystems.apfs 1412.101.1
>!AAHCIPort 341.0.2
@private.KextAudit 1.0
>!AACPIButtons 6.1
>!ARTC 2.0
>!ASMBIOS 2.1
>!AACPIEC 6.1
>!AAPIC 1.7
$!AImage4 1
@nke.applicationfirewall 303
$TMSafetyNet 8
@!ASystemPolicy 2.0.0
|EndpointSecurity 1
$SecureRemotePassword 1.0
>!AHIDKeyboard 209
>!AMultitouchDriver 3440.1
>!AInputDeviceSupport 3440.8
>!AHS!BDriver 3430.1
>IO!BHIDDriver 7.0.4f6
@kext.triggers 1.0
>DspFuncLib 283.15
@kext.OSvKernDSPLib 529
@kext.AMDRadeonX4400HWLibs 1.0
@kext.AMDRadeonX4000HWServices 3.0.8
>!AGraphicsControl 5.1.16
|IOAVB!F 840.3
>!ASSE 1.0
>IOPlatformPluginLegacy 1.0.0
>X86PlatformPlugin 1.0.0
>!AThunderboltEDMSink 4.2.3
>!AThunderboltDPOutAdapter 6.2.6
>!ABacklightExpert 1.1.0
>!ASMBus!C 1.0.18d1
>!ASMBusPCI 1.0.14d1
>!AHDA!C 283.15
|IOHDA!F 283.15
@kext.AMDSupport 3.0.8
|IO!BHost!CUARTTransport 7.0.4f6
|IO!BHost!CTransport 7.0.4f6
|IO!B!F 7.0.4f6
|IO!BPacketLogger 7.0.4f6
|IONDRVSupport 575.1
>!A!ILpssUARTv1 3.0.60
>!A!ILpssUARTCommon 3.0.60
>!AOnboardSerial 1.0
@!AGPUWrangler 5.1.16
|IOSlowAdaptiveClocking!F 1.0.0
@!AGraphicsDeviceControl 5.1.16
|IOAccelerator!F2 438.4.5
|IOGraphics!F 575.1
>IOPlatformPlugin!F 6.0.0d8
@plugin.IOgPTPPlugin 840.3
>!UAudio 322.2
>usb.cdc 5.0.0
>usb.networking 5.0.0
>usb.!UHostCompositeDevice 1.2
|IOAudio!F 300.2
@vecLib.kext 1.2.0
|IOSurface 269.11
@filesystems.hfs.encodings.kext 1
>!AThunderboltPCIDownAdapter 2.5.4
>!AThunderboltDPInAdapter 6.2.6
>!AThunderboltDPAdapter!F 6.2.6
>!AHPM 3.4.4
>!A!ILpssI2C!C 3.0.60
>!A!ILpssDmac 3.0.60
>!A!ILpssI2C 3.0.60
>!AThunderboltNHI 5.8.6
|IOThunderbolt!F 7.6.0
|IOEthernetAVB!C 1.1.0
>!ABCMWLANCore 1.0.0
>mDNSOffloadUserClient 1.0.1b8
>IOImageLoader 1.0.0
|IOSerial!F 11
|IO80211!FV2 1200.12.2b1
>corecapture 1.0.4
|IOSkywalk!F 1
>!AXsanScheme 3
|IOAHCIBlock!S 316.100.5
|IONVMe!F 2.1.0
>usb.!UXHCIPCI 1.2
>usb.!UXHCI 1.2
|IOAHCI!F 290.0.1
>usb.!UHostPacketFilter 1.0
|IOUSB!F 900.4.2
>!AEFINVRAM 2.1
>!AEFIRuntime 2.1
>!ASMCRTC 1.0
|IOSMBus!F 1.1
|IOHID!F 2.0.0
$quarantine 4
$sandbox 300.0
@kext.!AMatch 1.0.0d1
>DiskImages 493.0.0
>!AFDEKeyStore 28.30
>!AEffaceable!S 1.0
>!AKeyStore 2
>!UTDM 489.101.1
|IOSCSIBlockCommandsDevice 422.101.1
>!ACredentialManager 1.0
>KernelRelayHost 1
>!ASEPManager 1.0.1
>IOSlaveProcessor 1
|IOUSBMass!SDriver 157.101.3
|IOSCSIArchitectureModel!F 422.101.1
|IO!S!F 2.1
|IOUSBHost!F 1.2
>!UHostMergeProperties 1.2
>usb.!UCommon 1.0
>!ABusPower!C 1.0
|CoreAnalytics!F 1
>!AMobileFileIntegrity 1.0.5
@kext.CoreTrust 1
|IOTimeSync!F 840.3
|IONetworking!F 3.4
|IOReport!F 47
>!AACPIPlatform 6.1
>!ASMC 3.1.9
>watchdog 1
|IOPCI!F 2.9
|IOACPI!F 1.4
@kec.pthread 1
@kec.corecrypto 1.0
@kec.Libm 1
This is a new computer (4 months old) and this is the 3rd time it crashed. Can anyone help me with this information?
panic(cpu 4 caller 0xffffff800f64c32a): Kernel trap at 0xffffff7f91e2d42a, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000000000000000, CR3: 0x000000026dd14013, CR4: 0x00000000003626e0
RAX: 0xffffff804dd47fe8, RBX: 0xffffff8046f81500, RCX: 0x0000000000000000, RDX: 0xffffff804dd47fe8
RSP: 0xffffff8129f0b980, RBP: 0xffffff8129f0b9a0, RSI: 0x0117d077d9eba8cc, RDI: 0x0000000000000000
R8: 0x00000000000012d8, R9: 0x0000000000000002, R10: 0xffffff80f88a3ab8, R11: 0x00000000000002ac
R12: 0xffffff803c0850d0, R13: 0xffffff803b18c090, R14: 0xffffff804dd47f00, R15: 0xffffff8046f81500
RFL: 0x0000000000010246, RIP: 0xffffff7f91e2d42a, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000000, Error code: 0x0000000000000000, Fault CPU: 0x4, PL: 0, VF: 0
Backtrace (CPU 4), Frame : Return Address
0xffffff8129f0b3e0 : 0xffffff800f5215cd
0xffffff8129f0b430 : 0xffffff800f65a3c5
0xffffff8129f0b470 : 0xffffff800f64bf7e
0xffffff8129f0b4c0 : 0xffffff800f4c7a40
0xffffff8129f0b4e0 : 0xffffff800f520c97
0xffffff8129f0b5e0 : 0xffffff800f521087
0xffffff8129f0b630 : 0xffffff800fcc2c7c
0xffffff8129f0b6a0 : 0xffffff800f64c32a
0xffffff8129f0b820 : 0xffffff800f64c028
0xffffff8129f0b870 : 0xffffff800f4c7a40
0xffffff8129f0b890 : 0xffffff7f91e2d42a
0xffffff8129f0b9a0 : 0xffffff7f91e2d690
0xffffff8129f0b9d0 : 0xffffff7f91e379a2
0xffffff8129f0ba10 : 0xffffff800fc56911
0xffffff8129f0bac0 : 0xffffff800fc54fda
0xffffff8129f0bb10 : 0xffffff7f91e38fc2
0xffffff8129f0bb60 : 0xffffff800fc5e163
0xffffff8129f0bca0 : 0xffffff800f609bb2
0xffffff8129f0bdb0 : 0xffffff800f527328
0xffffff8129f0be10 : 0xffffff800f4fdcc5
0xffffff8129f0be70 : 0xffffff800f514aa2
0xffffff8129f0bf00 : 0xffffff800f632605
0xffffff8129f0bfa0 : 0xffffff800f4c8226
Kernel Extensions in backtrace:
com.apple.iokit.IOAcceleratorFamily2(438.4.5)[33DA860E-90A6-3224-A944-93FA125B054E]@0xffffff7f91e0c000->0xffffff7f91ed0fff
dependency: com.apple.driver.AppleMobileFileIntegrity(1.0.5)[5EF51D44-9FC7-357F-9FB7-3468FD748382]@0xffffff7f901f9000
dependency: com.apple.iokit.IOPCIFamily(2.9)[1B1F3BBB-9212-3CF9-94F8-8FEF0D3ACEC4]@0xffffff7f902b3000
dependency: com.apple.iokit.IOSurface(269.11)[E71EAC82-A838-3430-B5D1-2CB347E6CF59]@0xffffff7f91dda000
dependency: com.apple.iokit.IOGraphicsFamily(575.1)[D47CA481-C5E5-3F03-9B04-6634DF5F3121]@0xffffff7f905bb000
dependency: com.apple.iokit.IOReportFamily(47)[337B24B2-0261-3521-8D1B-23387FC1D657]@0xffffff7f8fe9f000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
19E287
Kernel version:
Darwin Kernel Version 19.4.0: Wed Mar 4 22:28:40 PST 2020; root:xnu-6153.101.6~15/RELEASE_X86_64
Kernel UUID: AB0AA7EE-3D03-3C21-91AD-5719D79D7AF6
Kernel slide: 0x000000000f200000
Kernel text base: 0xffffff800f400000
__HIB text base: 0xffffff800f300000
System model name: iMac19,1 (Mac-AA95B1DDAB278B95)
System shutdown begun: NO
Panic diags file available: YES (0x0)
System uptime in nanoseconds: 64247450522060
last loaded kext at 343638802238: @filesystems.afpfs 11.2 (addr 0xffffff7f947e7000, size 364544)
loaded kexts:
com.symantec.ips.kext 9.0.2
com.symantec.nfm.kext 9.0.1
com.symantec.internetSecurity.kext 9.0.3
com.symantec.SymXIPS 9.0.1
@filesystems.afpfs 11.2
@nke.asp-tcp 8.1
@filesystems.smbfs 3.4.2
>!ATopCaseHIDEventDriver 3430.1
>AudioAUUC 1.70
@fileutil 20.036.15
>AGPM 111.4.4
>!APlatformEnabler 2.7.0d0
>X86PlatformShim 1.0.0
@filesystems.autofs 3.0
>!AHDAHardwareConfigDriver 283.15
>!AHDA 283.15
>!AUpstreamUserClient 3.6.8
@kext.AMDFramebuffer 3.0.8
@kext.AMDRadeonX4000 3.0.8
@kext.AMDRadeonServiceManager 3.0.8
>!AGraphicsDevicePolicy 5.1.16
@AGDCPluginDisplayMetrics 5.1.16
>!AHV 1
|IOUserEthernet 1.0.1
>!AThunderboltIP 3.1.4
|IO!BSerialManager 7.0.4f6
>ACPI_SMC_PlatformPlugin 1.0.0
>pmtelemetry 1
@Dont_Steal_Mac_OS_X 7.0.0
>!A!IKBLGraphics 14.0.5
>AGDCBacklightControl 5.1.16
>!ABacklight 180.3
>!AMCCSControl 1.11
@kext.AMD9500!C 3.0.8
>eficheck 1
>!AGFXHDA 100.1.426
>!AFIVRDriver 4.1.0
>!ASMCLMU 212
>!A!ISlowAdaptiveClocking 4.0.0
>!A!ICFLGraphicsFramebuffer 14.0.5
>!A!IPCHPMC 2.0.1
|SCSITaskUserClient 422.101.1
>BCMWLANFirmware4364.Hashstore 1
>BCMWLANFirmware4377.Hashstore 1
>BCMWLANFirmware4355.Hashstore 1
>!AFileSystemDriver 3.0.1
>!AVirtIO 1.0
@filesystems.hfs.kext 522.100.5
@!AFSCompression.!AFSCompressionTypeDataless 1.0.0d1
@BootCache 40
@!AFSCompression.!AFSCompressionTypeZlib 1.0.0
>!ASDXC 1.7.7
|!ABCM5701Ethernet 10.3.5
>!ABCMWLANBusInterfacePCIe 1
@filesystems.apfs 1412.101.1
>!AAHCIPort 341.0.2
@private.KextAudit 1.0
>!AACPIButtons 6.1
>!ARTC 2.0
>!ASMBIOS 2.1
>!AACPIEC 6.1
>!AAPIC 1.7
$!AImage4 1
@nke.applicationfirewall 303
$TMSafetyNet 8
@!ASystemPolicy 2.0.0
|EndpointSecurity 1
$SecureRemotePassword 1.0
>!AHIDKeyboard 209
>!AMultitouchDriver 3440.1
>!AInputDeviceSupport 3440.8
>!AHS!BDriver 3430.1
>IO!BHIDDriver 7.0.4f6
@kext.triggers 1.0
>DspFuncLib 283.15
@kext.OSvKernDSPLib 529
@kext.AMDRadeonX4400HWLibs 1.0
@kext.AMDRadeonX4000HWServices 3.0.8
>!AGraphicsControl 5.1.16
|IOAVB!F 840.3
>!ASSE 1.0
>IOPlatformPluginLegacy 1.0.0
>X86PlatformPlugin 1.0.0
>!AThunderboltEDMSink 4.2.3
>!AThunderboltDPOutAdapter 6.2.6
>!ABacklightExpert 1.1.0
>!ASMBus!C 1.0.18d1
>!ASMBusPCI 1.0.14d1
>!AHDA!C 283.15
|IOHDA!F 283.15
@kext.AMDSupport 3.0.8
|IO!BHost!CUARTTransport 7.0.4f6
|IO!BHost!CTransport 7.0.4f6
|IO!B!F 7.0.4f6
|IO!BPacketLogger 7.0.4f6
|IONDRVSupport 575.1
>!A!ILpssUARTv1 3.0.60
>!A!ILpssUARTCommon 3.0.60
>!AOnboardSerial 1.0
@!AGPUWrangler 5.1.16
|IOSlowAdaptiveClocking!F 1.0.0
@!AGraphicsDeviceControl 5.1.16
|IOAccelerator!F2 438.4.5
|IOGraphics!F 575.1
>IOPlatformPlugin!F 6.0.0d8
@plugin.IOgPTPPlugin 840.3
>!UAudio 322.2
>usb.cdc 5.0.0
>usb.networking 5.0.0
>usb.!UHostCompositeDevice 1.2
|IOAudio!F 300.2
@vecLib.kext 1.2.0
|IOSurface 269.11
@filesystems.hfs.encodings.kext 1
>!AThunderboltPCIDownAdapter 2.5.4
>!AThunderboltDPInAdapter 6.2.6
>!AThunderboltDPAdapter!F 6.2.6
>!AHPM 3.4.4
>!A!ILpssI2C!C 3.0.60
>!A!ILpssDmac 3.0.60
>!A!ILpssI2C 3.0.60
>!AThunderboltNHI 5.8.6
|IOThunderbolt!F 7.6.0
|IOEthernetAVB!C 1.1.0
>!ABCMWLANCore 1.0.0
>mDNSOffloadUserClient 1.0.1b8
>IOImageLoader 1.0.0
|IOSerial!F 11
|IO80211!FV2 1200.12.2b1
>corecapture 1.0.4
|IOSkywalk!F 1
>!AXsanScheme 3
|IOAHCIBlock!S 316.100.5
|IONVMe!F 2.1.0
>usb.!UXHCIPCI 1.2
>usb.!UXHCI 1.2
|IOAHCI!F 290.0.1
>usb.!UHostPacketFilter 1.0
|IOUSB!F 900.4.2
>!AEFINVRAM 2.1
>!AEFIRuntime 2.1
>!ASMCRTC 1.0
|IOSMBus!F 1.1
|IOHID!F 2.0.0
$quarantine 4
$sandbox 300.0
@kext.!AMatch 1.0.0d1
>DiskImages 493.0.0
>!AFDEKeyStore 28.30
>!AEffaceable!S 1.0
>!AKeyStore 2
>!UTDM 489.101.1
|IOSCSIBlockCommandsDevice 422.101.1
>!ACredentialManager 1.0
>KernelRelayHost 1
>!ASEPManager 1.0.1
>IOSlaveProcessor 1
|IOUSBMass!SDriver 157.101.3
|IOSCSIArchitectureModel!F 422.101.1
|IO!S!F 2.1
|IOUSBHost!F 1.2
>!UHostMergeProperties 1.2
>usb.!UCommon 1.0
>!ABusPower!C 1.0
|CoreAnalytics!F 1
>!AMobileFileIntegrity 1.0.5
@kext.CoreTrust 1
|IOTimeSync!F 840.3
|IONetworking!F 3.4
|IOReport!F 47
>!AACPIPlatform 6.1
>!ASMC 3.1.9
>watchdog 1
|IOPCI!F 2.9
|IOACPI!F 1.4
@kec.pthread 1
@kec.corecrypto 1.0
@kec.Libm 1
