Hello. I kind of have this very problem and would like to fix it myself however the link at Digg is dead, can anyone describe what was done to un-bend the lid? I would be very, very grateful.. Also, sorry to resurrect an old thread.
I recently had my screen replaced under warranty because of dead pixels. When I got it back, it had a warped lid. I complained to the Apple store that repaired it and they refused to fix it though they documented it and agree that not only is it warped but it also requires "excessive force" to close the lid all the way. Applecare later said on the phone that they felt it needs repair and has tried sending me to another store. I cannot afford the cost of having to drive that far when I have an Apple store close by.
That being said, I got fed up and reported this problem to a local TV station KGO TV ABC Channel 7 in the San Francisco Bay Area. They sometimes take on consumer issues and try to resolve it for you including reporting about it on their news broadcast.
I will let you know what I hear back from them. Wish me luck. If they get mine fixed, maybe the bad publicity from the report will cause them to think twice. After all, I live about 50 minutes from Apple HQ and it would not look good for then to screw someone over after being on TV about it.
I will check in and leave a reply when I hear back.
I just wanted to update this thread in hopes that it may help others. As you can read from my previous post, I was fed up and contacted a local TV station. I have not heard back from them yet, I assume they are too busy.
Anyways I went ahead and sent an email to several email addresses in an attempt to reach Steve Jobs at Apple. I used all the typical forms I could like [email protected], [email protected], [email protected] and so on. I figured one of them must be the right one.
Well this morning I received an email from the regional manager of the Apple stores in my area. After speaking with him on the phone, he offered to replace my laptop with a new one.
Just goes to show you that you should never give up.
I was surprised to learn that my email did make it through to Mr. Jobs and that it was in fact handled.
I believe the method described was putting a small separator near the center of the screen and then weighing down either side to force the lid to bend and make a more flush profile when closed. Kind of like a cantilever bridge.
That link is still down and i'm still looking for a way to straighten out my slightly warped MBP... does anybody have an alternative link or remember what the article said? i would really appreciate it!
yeah same with me i have like the gap between the body and the screen but i also have some over laping of aluminum over the plastic shurroud on the top left and right corner of my screen when it is open and your looking at it.