Just unboxed a new Macbook air bought from apple store. When setting it up get the messageThere was a problem creating your new Apple ID. This Mac has been used to create too many new Apple Ids. Does this mean that my 'new' Mac is not in fact new?
Has new Mac been used?
- Thread starter Theri14
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I don't know but I would assume it would be new if you bought it as such from a reputable Apple dealer.
Have a look through some of these hits and maybe even the Apple support document:
If you see “The maximum number of free accounts have been activated” - Apple Support (CA)
Learn what to do if you see an alert when trying to create an Apple Account or set up iCloud on your iPhone, iPad, or Mac.
And welcome to mac-forums.com
- Patrick
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If you have serious concerns that it might not be brand new...or just aren't comfortable with what happened...you have 14 days to return it.
Could also visit an Apple Store (if you are near one)...and have them look at things.
Nick
Could also visit an Apple Store (if you are near one)...and have them look at things.
Nick
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It could also mean that you have more than one Apple ID currently in use. If the MacBook Air was purchased from a genuine Apple Store, then it must be assumed it is new and not a returned item.
As Nick advised above, it's best to let Apple sort it out for you at the store where you purchased it. Take it back.
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You might want to also check out the Console logs and see if anything has shown up there:
View activities
Use Console on your Mac to view the activities and associated log messages collected by your devices.
support.apple.com
[SOLVED] How Do I See Recent Activity on My Mac?
So, how do I see recent activity on my Mac? Here, we’ll teach you what you need to know to see the recent activity on your Mac computer. Read here now!
- Patrick
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Just out of curiosity, do you already have an Apple ID?
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See if this helps,
support.apple.com
If you see “The maximum number of free accounts have been activated” - Apple Support
Learn what to do if you see an alert when trying to create an Apple Account or set up iCloud on your iPhone, iPad, or Mac.
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The OP has not gotten back to us so any replies at this point in time is pretty much falling on deaf ears.
His problem very likely is as I stated above - he has more than one Apple ID. He needs to sort all that out with Apple.
His problem very likely is as I stated above - he has more than one Apple ID. He needs to sort all that out with Apple.
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