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<blockquote data-quote="JohnnyYuma" data-source="post: 1836257" data-attributes="member: 403586">First post.&nbsp; 80 y/o who knows 5% of computer knowledge.&nbsp; This is a hand-me-down Apple Mac desk top, 27 inch, 10.8.5 OS.&nbsp; Probably 5-8 years old, not sure.&nbsp; It does not permit updates....and even if it did, I probably could not do it.Around Xmas my SIL will bring down a newer Mac desk top and set it up for me.&nbsp; Probably it will be 3 years old and will have current updates.My problem today is in the subject:&nbsp; Spinning colored ball and picture freeze with that message showing.&nbsp; I googled this problem and see there are Firefox/Mozilla fixes....but they are involved and too much for me, I deduce.&nbsp; This happens 5-10 times a day.&nbsp; I can get out by force quit Firefox, but it does not last too long.I can hold out to Xmas, but I was wondering if there is a quick fix that even I, the Dunce, can accomplish.&nbsp; There is a TeamViewer logo on top strip if that is helpful.....Thanks</blockquote>

[QUOTE="JohnnyYuma, post: 1836257, member: 403586"] First post. 80 y/o who knows 5% of computer knowledge. This is a hand-me-down Apple Mac desk top, 27 inch, 10.8.5 OS. Probably 5-8 years old, not sure. It does not permit updates....and even if it did, I probably could not do it. Around Xmas my SIL will bring down a newer Mac desk top and set it up for me. Probably it will be 3 years old and will have current updates. My problem today is in the subject: Spinning colored ball and picture freeze with that message showing. I googled this problem and see there are Firefox/Mozilla fixes....but they are involved and too much for me, I deduce. This happens 5-10 times a day. I can get out by force quit Firefox, but it does not last too long. I can hold out to Xmas, but I was wondering if there is a quick fix that even I, the Dunce, can accomplish. There is a TeamViewer logo on top strip if that is helpful..... Thanks [/QUOTE]

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