Bug report
Thanks, okay I submitted a bug report to Apple. I guess that will teach me to complain about things online...
13-Nov-2011 12:05 PM Colin Worth:
'mymachine.spx' was successfully uploaded
13-Nov-2011 12:05 PM Colin Worth:
Summary: Mail.app often takes a long time (~>30 seconds) to quit on my Macbook Pro early 2011 running 10.7.2. If the quit is in response to a request to shutdown the system, the shutdown fails without any useful user feedback, except "Mail.app cancelled Shutdown". Looking at the windows for Mail.app, I check for open windows with new unsent messages that I am working on, but I don't find any. At this point, the user's only recourse is to Google "Mail.app cancelled shutdown" at which point he/she will find many users with the same problem, and learn how to force/quit an app.
Since there was no unsaved input from the User, or modified open documents, it was not necessary for Mail.app to remain open. Mail.app should have terminated whatever activities (for example, a non-responsive http request, message indexing, etc. ) it was involved in, and quit. It is slightly frustrating to most users to have to force quit a regularly used app (or wait a minute before shutting down), and highly confusing for inexperienced users, who have no idea what to do. Selecting restart again often fails, because Mail.app has still not quit. At this point, a suggestion on forums is to: hold down power for five seconds to turn off your computer. You do not want Apple users doing this!
Steps to Reproduce:
I do not know specifically what causes this because it is intermittent. What I do is open Mail, use it normally for a while in conjunction with other activities, like running Xcode. Then shutdown the computer. Since there may be extenuating circumstances, it may be necessary to reproduce some other condition of users with this problem.
Expected Results:
Because there is no unsaved input from the user, Mail should quit in a timely fashion ( < 5 seconds), and it should never cancel a shutdown attempt.
Actual Results:
Mail takes up to 30 seconds to quit. If quit is in response to a request to shutdown the computer, shutdown is cancelled. It does not happen every time, but quite often (>60% of the time) if I need to shutdown my computer, Mail.app cancels shutdown and remains open for another 30 seconds or more. Addtl info: One user mentioned that Mail.app was NOT listed as "Not Responding" in Activity Monitor during the wait for Quit, even though no user feedback was provided.
Regression:
Notes: