Can't install lightroom 6 on my iMac ..

[dmunroe]

Like the title says...I bought lightroom 6 from Adorama , I thought it would be better to have the actual CD instead of the download version .. Well when I put the dvd in it buzzs and whirls for 5-10 seconds then spits it out .. I tried several other dvd's (photo cd's and movie dvd's ) so it's not the dvd player ...

Any ideas.. ?

 

[chscag]

Without any further information about your Mac or which version of OS X it's running, we are unable to assist you with the installation of Lightroom 6. Have you been to the Adobe support site? It sounds like Lightroom 6 is not compatible with your Mac.

 

[dmunroe]

OS X Yosemite .. 3.06 ghz .. 12g ram .. I have lightroom 3 installed .. And I have photoshop CC / lightroom which I'm not planning on re-newing ..

 

[chscag]

Lightroom 6 should be compatible and work OK with Yosemite. Have you tried the Lightroom DVD in another computer or with an external disk drive? I know you said that your Photo CD and movie DVDs are OK, but it may be worthwhile to try the Lightroom DVD in another disk drive.

 

[dmunroe]

Yes I tried it on 2 others , my brothers iMac and my wife macbook pro and it pops on the screen on both of them ..

 

[bobtomay]

If it's working in other machines, suggest powering yours down, take a can of air and give 3-4 quick blasts in various directions through the slot of your drive.

 

[dmunroe]

Yes I thought maybe dust but this is the same iMac that was going black (about a month ago) and was taken to apple store and completely cleaned and all drivers & updates double checked ..

There's no way adobe would have anything in the photoshop CC bundle that would prevent another version of lightroom from installing..?

 

[chscag]

Yes I thought maybe dust but this is the same iMac that was going black (about a month ago) and was taken to apple store and completely cleaned and all drivers & updates double checked ..

There's no way adobe would have anything in the photoshop CC bundle that would prevent another version of lightroom from installing..?

Since the Lightroom 6 install DVD is working OK on two other machines, that really leaves the problem with your iMac. As a matter of fact, I just read last night in a MacLife article how great Lightroom 6 is with Yosemite. (after I responded to your question)

And no, why would Adobe prevent Lightroom 6 from installing? And since the DVD pops out, it's not even being accessed much less installing. The problem lies with your iMac's optical drive. Why not try what "bobtomay" suggested?