Broken charger, where can I get a new 1 (from Apple)

DVaris223 · Mar 25, 2007

My friend has a broken charger for her Macbook. Where can she get a new one from them?

trpnmonkey41 · Mar 25, 2007

Call them up

DVaris223 · Mar 25, 2007

This charger completely malfunctioned. It literally melt at the point where the charger head and cord meet. I felt it and it was exremely hot, and there's a melted hole, and wires exposed. She has AppleCare, but hasn't activated it yet (still within in the year) but will she even need to?

PunkRockTuba · Mar 25, 2007

as long as she is inside of the first year and/or purchased applecare, just call them and she should get a replacement charger for free. This happened to my friend a few weeks ago and they shipped him a charger a few days later.

hagios1972 · Mar 26, 2007

DVaris223 said:
This charger completely malfunctioned. It literally melt at the point where the charger head and cord meet. I felt it and it was exremely hot, and there's a melted hole, and wires exposed. She has AppleCare, but hasn't activated it yet (still within in the year) but will she even need to?

If she has paid the Apple Care fee then it is already activated. Better call Apple 1-800 number and verify her Apple Care.

Kash · Mar 26, 2007

hagios1972 said:
If she has paid the Apple Care fee then it is already activated. Better call Apple 1-800 number and verify her Apple Care.

That's not true. You have to activate AppleCare by registering the Mac it goes with.

The only exception to this is if you order AppleCare with your Mac through Apple's website, in which case Apple will do the activating.

KoDorSean · Mar 26, 2007

DVaris223 said:
My friend has a broken charger for her Macbook. Where can she get a new one from them?

you can call apple and get it from them.. you could also try bestbuy/compusa/ciruitcity/microcenter.. all of those retail stores in my city sell apple chargers..

DVaris223 · Mar 26, 2007

Thanks to everyone who replied, she's going to the Apple store today.