Brand New Lion Install Crashing 15-20 times per day

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Brand new lion install, only firefox installed. "Windowserver" appears to be offender.
 

Raz0rEdge

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What Mac? How old? What previous version of Mac OS was used? What hardware, if any, was changed? Why did you do a fresh install of Lion?
 
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honestly - not many people will be able to help you with the amount of information provided. Things people here like to know are:

- HW configuration
- What happens when the system crashes
- Are you doing something specific when it crashes
- How was the machine running before you installed Lion
- Have you tried things like switching RAM
- ...
 
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honestly - not many people will be able to help you with the amount of information provided. Things people here like to know are:

- HW configuration
- What happens when the system crashes
- Are you doing something specific when it crashes
- How was the machine running before you installed Lion
- Have you tried things like switching RAM
- ...

2010 Macbook Pro i7.
-Never changed any hardware.
-Updated from Snow Leopard right when Lion released
-Battery failed this week as well as crashing problem and I brought to apple, replaced battery and confirmed no hardware failures so the crashing is a software issue.
-Erased hard drive and did a fresh install of Lion and ran software update.
-Issue persists.
 
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Did lion run ok after the upgrade prior the the battery failure?
 
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honestly - not many people will be able to help you with the amount of information provided. Things people here like to know are:

- HW configuration
- What happens when the system crashes
- Are you doing something specific when it crashes
- How was the machine running before you installed Lion
- Have you tried things like switching RAM
- ...

Did lion run ok after the upgrade prior the the battery failure?

No it did not. It constantly crashed. It appears that the crashing occurs when the Nvidia card switches on. I looked for drivers on the Nvidia website and discovered that Nvidia does not yet support OSX Lion. Why release lion then? This has turned my computer into a $2000 paper weight.
 
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No it did not. It constantly crashed. It appears that the crashing occurs when the Nvidia card switches on. I looked for drivers on the Nvidia website and discovered that Nvidia does not yet support OSX Lion. Why release lion then? This has turned my computer into a $2000 paper weight.

Well not all MAC use a NVIDIA graphic card .
Second I assume that you do get a install DVD of Leopard or Snow Leopard when you buy you're MAC
So it is always possible to return to Leopard or Snow Leopard .
So all you loose at this moment is the cost of Lion.
And wait until you're graphic card is supported by Lion .
But if you go back to Leopard or Snow Leopard do it as a clean install
 
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I no longer have those disks. But I'll borrow a friends or pirate bay that stuff.
Hopefully they get this figured out soon, I have a lot of respect for the company and am a loyal consumer of theirs. I have contacted support at least ten times about the issue. Emailed Tim Cook, CEO and Steve Jobs. I have also sent probably a 1000 crash reports to just flood their system with the issue, im getting fed up.
 

chscag

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Forget the pirate bay stuff.... we don't discuss that in these forums. Read our guidelines.

As for the driver issue: There is no issue, Lion includes drivers for all the hardware it supports. And as far as I know Lion is supported on all machines except PPC and Intel Core Duo. The correct drivers should be loaded. There's likely another problem with your machine that's causing the crashes.

What trouble shooting have you done? Did you run the Apple Hardware Test? (you can boot to the Recovery Partition and run the tests from there) Command R or use the OPTION key to boot to the Recovery partition.
 
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Forget the pirate bay stuff.... we don't discuss that in these forums. Read our guidelines.

As for the driver issue: There is no issue, Lion includes drivers for all the hardware it supports. And as far as I know Lion is supported on all machines except PPC and Intel Core Duo. The correct drivers should be loaded. There's likely another problem with your machine that's causing the crashes.

What trouble shooting have you done? Did you run the Apple Hardware Test? (you can boot to the Recovery Partition and run the tests from there) Command R or use the OPTION key to boot to the Recovery partition.

Yes I have performed all of those steps. The Genius Bar told me my hardware was 100% in working order and it was definitely a software issue so I wiped the hard drive. Ran disk utility from Recovery mode and erased the drive, restarted, ran the utility and installed a fresh copy of lion. Did I miss a step? As the issue persists.
 

chscag

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If the issue persists after doing a clean install of Lion, we have to assume it's related to hardware regardless of what the Apple genius told you. If the machine is still under warranty or Apple care, take it on back to them.
 
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If the issue persists after doing a clean install of Lion, we have to assume it's related to hardware regardless of what the Apple genius told you. If the machine is still under warranty or Apple care, take it on back to them.

I just have a hard time believing that test wouldn't detect any damage to the hardware. I watched him perform the test and everything checked out. After replacing the battery he further confirmed the computer was in working order. I assumed that something got mixed up in the upgrade from Snow Leopard so I downloaded Lion and mounted it to a USB drive. Then I booted from the USB drive and erased the Mac HD and installed Lion. Did I miss a step here and not completely erase the drive?
 
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UPDATE

Just downgraded to Snow Leopard. Absolutely no problems. Lion is massively flawed, will be giving Apple a piece of my mind. No way to treat their customers, Stevie Job's wouldn't let this kinda crap fly. Thank god they got Snow Leopard right.
 
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Lion Crashing Continuously

I upgraded to Lion as well recently and have had nothing but bad experience. Initially my start-up would take over 10 minutes, this issue was resolved by clearing my caches.

Now my computer crashes consistently, I checked out the Error Report and it appears that the cause is connected to this snippet:
Kernel Extensions in backtrace:
com.apple.ATIRadeonX2000(7.1.2)[C27C8474-7285-3569-8130-F2C040474599]@0xffffff7f8159c000->0xffffff7f817fcfff
dependency: com.apple.iokit.IOPCIFamily(2.6.7)[6D54F06A-46B7-37FC-AF22-DE68DC18A1A3]@0xffffff7f80822000
dependency: com.apple.iokit.IONDRVSupport(2.3.2)[6517D9A6-58F5-3CFC-B021-C882306150D5]@0xffffff7f80ca3000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.2)[55FF26D3-292D-3B4B-8AB7-1D25C8B4313B]@0xffffff7f80c6b000

This is completely tied to Lion as I never had a problem until I upgraded from Snow Leopard.

Here are my system specs:
Processor 2.4 GHz Intel Core 2 Duo
Memory 3 GB 667 MHz DDR2 SDRAM
Graphics ATI Radeon HD 2400 XT 128 MB
Software Mac OS X Lion 10.7.2 (11C74)

- What happens when the system crashes:
When the system crashes the display gets messed up with lines throughout it as if it can refresh properly. Some times a message will appear stating that the system must be rebooted by holding the power button.

- Are you doing something specific when it crashes
No, it has never happened when I have been sitting in front of it.

- How was the machine running before you installed Lion
FANTASTIC

- Have you tried things like switching RAM
No
 
C

chas_m

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While I and some 30 million other people (so far) have upgraded to Lion and experienced no problems whatsoever. Snow Leopard was great, Lion is better IMO.

So I tend to think the problem is with the copy of Lion that was downloaded, the user, or the machine.
 
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While I and some 30 million other people (so far) have upgraded to Lion and experienced no problems whatsoever. Snow Leopard was great, Lion is better IMO.

Thanks for the enlightening response :D

I do agree that Lion is a good OS however as with any OS upgrade there are certain combinations of hardware + software versions which result in issues. Unfortunately I am one of the unlucky ones and the problems I`m encountering are severe.

During my research into my issue I have come across numerous people that are having serious crashing issues after their upgrade to Lion. But like you say, the majority is likely working just fine.

IMO Apple OS updates work great on the latest Hardware but can be suspect on not-so-latest HW, which I think is part of their business model.

The reason I posted this issue in this forum (as well in the Apple support) is to
1) identify it in the case others are having similar issues
2) possibly gain some insights from talented people that read these forums

So I tend to think the problem is with the copy of Lion that was downloaded, the user, or the machine.

I need to respond to these:

1) Lion Download - it appeared to go find and I would expect Apple to have some type of Checksum to ensure the install could not commence unless the entire install file was downloaded with integrity. You might have been implying that there was a faulty install binary published by Apple, I would hope Apple would have been fixed this with a patch. I doubt either of these apply so I think we can cross out the Download being the issue

2) User - I`m fine :) .... well except that I have computer I can`t depend on and I need to get work done

3) Machine - It worked just fine with Snow Leopard and issues did not occur until Lion was installed.

The problem appears to be the combination of Lion with my Machine (Hardware) which really points to the Lion OS having flaws and probably that it was not tested thoroughly for my configuration (going back to my early point that Apple OS updates work great on newer HW since that is probably where they focus their testing efforts).

My plan is to try figure this out with Apple support and hold off from rolling back to Snow Leopard just yet.

My experiences with Apple have been positive up to now which is why I`m not freaking. But doubts about Apple`s software are creeping in and I`m certain there is a fairly large group of Apple users I represent that feel this way since the Lion (as well as iPhoto `11) upgrade.

Just keep this post in mind when you are in this boat and you receive a hand wavy response that discounts your issues.
 

dtravis7


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MacMini M-1 MacOS Monterey, iMac 2010 27"Quad I7 , MBPLate2011, iPad Pro10.5", iPhoneSE
What is your exact Mac Specs? In other words what Mac is this? Model? Year? CPU Speed?

I am running Lion on a 2007 C2D 2.4Ghz iMac and have not had those crashes you mention.
 
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What is your exact Mac Specs? In other words what Mac is this? Model? Year? CPU Speed?

I am running Lion on a 2007 C2D 2.4Ghz iMac and have not had those crashes you mention.

Hey,

Here you go (I put them in a early post on this thread along with the snippet from my crash report)

System specs:
2008 iMac
Processor 2.4 GHz Intel Core 2 Duo
Memory 3 GB 667 MHz DDR2 SDRAM
Graphics ATI Radeon HD 2400 XT 128 MB
Software Mac OS X Lion 10.7.2 (11C74)
 
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Hey,

Here you go (I put them in a early post on this thread along with the snippet from my crash report)

System specs:
2008 iMac
Processor 2.4 GHz Intel Core 2 Duo
Memory 3 GB 667 MHz DDR2 SDRAM
Graphics ATI Radeon HD 2400 XT 128 MB
Software Mac OS X Lion 10.7.2 (11C74)

and I've had Lion up on that config except I have 4Gigs of ram for over a month now with absolutely no problems

current uptime is 37 days
 

dtravis7


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Sorry I missed your specs! :D

My iMac has the same hardware. Only difference is mine has an ATI Radeon HD 2600 with 256 Megs VRam and I have 4GB RAM installed. It's been quite stable. It's never shut down and in use 16 hours a day or more.
 

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