beware of maxtor external HD

[poobah]

Hi,

Brought a Maxtor external HD the other day and went straight into using it an excellent product i brought the 160GB one touch model,

This is what you have to be careful on, the one touch system apparently crashes your system when you restart, like it did in my case it's because something relating to the one touch discs when installing leaves something inside on the program,

well the situation i'min now and if anyone can help

when my system reboots it shows a power button in the centre of the screen followed by a similar looking MS DOS mode

with the words at the bottom

panic: we are hanging here....

i have seem similar problems on other forums relating to this product it's perfectly fine withut installing the software but i followed instructions and this is now my dilemma a system tottaly unusable, i am however looking at completely startingfrom scratch and i was able to upload all files and programs before this happened, so the question is can anyone help?????

Thanks for reading


Richard (iMac G4 17" Superdrive)

 

[rman]

I also have the Maxtor one touch disk. I have the 200GB version. I did not install any of thesoftware that came with it, since it is not needed. I do not plan on using the one touch button back up system at all. The Maxtor one step application maybe the cause of your problems, since I am not experiencing any problems.

 

[poobah]

I also have the Maxtor one touch disk. I have the 200GB version. I did not install any of thesoftware that came with it, since it is not needed. I do not plan on using the one touch button back up system at all. The Maxtor one step application maybe the cause of your problems, since I am not experiencing any problems.

What in your opinion do you think i've done?? should have done some research on the product in forums before installing but it reads on the box pc/mac compatable so i took it as gospel

any ideas on a fix??

 

[PowerbookG417]

i think what you seeing is perhaps a unix terminal...but its hard to say cause without seeing it. if there are any unix geeks here im sure there is a command to boot into mac OS

 

[MacsWork]

It is booting into a kernel panic and/or memory dump.

Try to start up with extensions off by holding down shift at boot up. Unplug the drive before booting as well.

Check maxtorkb.com for troubleshooting.