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Apple Computing Products:
macOS - Notebook Hardware
Battery Swell = Case Warped and Touch Pad Cracked
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<blockquote data-quote="posdcorb" data-source="post: 1638287" data-attributes="member: 342881"><p><strong>Thanks</strong></p><p></p><p>Thanks for your reply.</p><p></p><p>Yeah, I'm probably a bit jaded today based on the 180 degree difference from the last time I needed customer service at Apple. Here's how it happened...</p><p></p><p>Put MacBook Pro on my desk, went away for three weeks. Came back. Saw damage. Called Apple Support, they said don't do anything with it until I get it into the Apple Store and the Genius Bar would help and get me taken care of. They didn't...</p><p></p><p>Just don't understand how you can leave a computer on a desk untouched and it's the customers fault. Didn't Apple take care of these issues with battery swelling for other customers?</p></blockquote><p></p>
[QUOTE="posdcorb, post: 1638287, member: 342881"] [b]Thanks[/b] Thanks for your reply. Yeah, I'm probably a bit jaded today based on the 180 degree difference from the last time I needed customer service at Apple. Here's how it happened... Put MacBook Pro on my desk, went away for three weeks. Came back. Saw damage. Called Apple Support, they said don't do anything with it until I get it into the Apple Store and the Genius Bar would help and get me taken care of. They didn't... Just don't understand how you can leave a computer on a desk untouched and it's the customers fault. Didn't Apple take care of these issues with battery swelling for other customers? [/QUOTE]
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Apple Computing Products:
macOS - Notebook Hardware
Battery Swell = Case Warped and Touch Pad Cracked
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