I hate my first post to be negative, but the battery in my MacBook Pro swelled so badly it caused the case to warp and the touchpad to crack. Apple Store and the "Geniuses" said that although the battery did swell and did cause the other damage, the customer is responsible for all of it so if i would kindly pay them $450 they would fix it. I took my useless Apple product and left. I know this issue has been reported in the past. Any ideas on any avenues I could take for Apple to actually care. I may not even fix it... the Microsoft Surface is looking fairly interesting to me and after this experience I think I'll get away from Apple.