- Joined
- Nov 9, 2009
- Messages
- 150
- Reaction score
- 3
- Points
- 18
I was sold ( quiet beautifully, i might add) this extra ''one to one'' service for 'new mac owners' for £89 ( $150 give or take) for a years worth of one-to-one tuition on projects etc and such like.
It was easy to book one on line and I was really looking forward to it, only to arrive and be told that basically these sessions are for people who want to do 'projects' and are,pretty much mac veterans in terms of mac experience. essentially, this means you do your work ona mac, but in the store instead of the comfort of your own home.
I came prepared with a sd card of photos and music to work on a dvd slideshow project only to be turned away by some muppet who smugly informed me that it's for people who know how a mac works inside out and for groups to work together on a 'project'.
i told him that this wasn't mentioned at all when the service was sold to me, i was advised that i can have as many individual sessions as i needed and to design my own projects, and to effectivley 'migrate' from windows which is what i signed up to do.
he also told me that the'' service ''is non refundable.
I now have absloutley no idea what i have paid for and why i can't be refunded.
what an utter and complete rip off. PLEASE dont make the mistake i made and be sweet talked into a service thta offers nothing AT ALL.
to all switchers, im certain you will get all the help you need from kind folks in here and similar forums.
youre better off giving the rip off money for apple's one to one service to charity..it is utterly a blatant rip off.
It was easy to book one on line and I was really looking forward to it, only to arrive and be told that basically these sessions are for people who want to do 'projects' and are,pretty much mac veterans in terms of mac experience. essentially, this means you do your work ona mac, but in the store instead of the comfort of your own home.
I came prepared with a sd card of photos and music to work on a dvd slideshow project only to be turned away by some muppet who smugly informed me that it's for people who know how a mac works inside out and for groups to work together on a 'project'.
i told him that this wasn't mentioned at all when the service was sold to me, i was advised that i can have as many individual sessions as i needed and to design my own projects, and to effectivley 'migrate' from windows which is what i signed up to do.
he also told me that the'' service ''is non refundable.
I now have absloutley no idea what i have paid for and why i can't be refunded.
what an utter and complete rip off. PLEASE dont make the mistake i made and be sweet talked into a service thta offers nothing AT ALL.
to all switchers, im certain you will get all the help you need from kind folks in here and similar forums.
youre better off giving the rip off money for apple's one to one service to charity..it is utterly a blatant rip off.